[BBamateurUser]

Hi all,
I m experiencing the following scenario.When a user is deleted in AD, his mailbox gets automatically deleted too.But BES doesnt seem to do anything. It requires the BES Administrator to manually delete the user using Blackberry Manager. Can BES know when a user gets deleted in AD? Is something written in DB or Logs when an active user in BES is deleted from AD?

Awaiting your replies

[6502programmer]

This is probably better asked in the BES Admin forum than the general forum...

Welcome to the forums!

[RadHaz75]

I also have this problem but to a limited scale. I have over 8700 users, however i can at least tell when a user is deleted in AD because of the BES Alerts. If you don't know what these are, they are emails sent by the server upon different events (user added, user activated, agent started, etc.) and you can customize the event level. when a user is deleted, the bes alert sends an email stating "1 user failed to start on this agent" every 10 mins or so. from there you log on to the bes server, look at the event viewer and see which user failed to start.

you can set up the bes alerts by selecting your server in the bes manager, then click the server config tab, then edit properties. select the bes alert setting and there its like setting up an email account, just enter in the appropriate email address and hosts and what not. i dont know off hand what the different event levels are, but we have ours set to error.

[BBamateurUser]

Thanks Billy for the info. Yes when i went through the MAGT logs i could spot something like " User abcd not started" and "1 user(s) failed to initialize". I need to check the event viewer. I hope similar events are logged there too. What was surprising to note is that the user exists in the DB but when i try deleting the user using BRK it says "Error Code -21. User doesnt exists". So I have to manually delete the user from BB Manager. The bottom line is i m not able to automate deleting user programatically (my scripts use BRK to add/delete user).