[tricky_ott]

I just got a wired stereo headset for listening to songs that I have on my microSD card. I have a couple of questions please.

1) When I first plugin the headset I get a high pitched ringing in one of the earbuds. Is this normal? It usually goes away when I start to play music.

2) I am only getting music at a hearable level on one side. If I take the louder one out of my ear I can just barely hear the other one. Is there some kind of a balance option, or is this possibly a problem with my jack? I'd prefer it to not be the headset and am trying it out on a friends BB.

Cheers.

[VicF]

I would bet the jack is meant for 3 contact right, left, and mic and the set you are using only has 2 with no mic. Not sure as but I had the same issue with 8800

[s4ivi124]

If you are using the 8310 or the 8320 it might be the hearing aid option that is causing that... I'm not sure where exactly to go but I remeber seeing it... I'll post if I find how to get there...

[avmad]

Originally Posted by tricky_ott

I am only getting music at a hearable level on one side.

Yep - I get the high pitched noise too. Not sure why.

I have the same issue with headset use on the 8310. The strange thing is that the problem is not consistent.

I have a very nice Sony in-ear MDR-NC22 headset. I bought these to use with my previous BB 8800 and they make a very nice sound. (Of course to get them to work with the 8800 I had to get a Seido 2.5mm to 3.5mm adapter).

If I plug in the Sonys, I only get sound from the left channel.

I also have a cheap (but actually quite decent) in-ear headset by a company called Kanon - through Amazon.
(Note: I bought several types of these Kanon headsets at £0.99 each cos they included a 2.5 to 3.5mm adapter. The headsets are great. Sadly the adapters did not work with the 8800 though).

If I plug in the Kanon headset, the 8310 works fine, with correct stereo from both sides.

When viewed together, the plugs for the two headsets look identical (just standard 3.5mm, 3 contact stereo jacks).

I have tested both headsets in my laptop and they both work fine from that!!

I cannot explain this. Can anyone else?

Cheers!

avmad

ps: I had heard a rumour (an incorrect one actually) that the 8310 needs an adapter in the same way that a 8800 did. The suggestion I read somewhere was that an iPhone headset adapter would work. I bought a couple from fommy.co.uk but the short story is that these adapters do not work (which is obvious now, because one of my headsets does indeed work without any adapter).