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Old 05-22-2008, 06:13 AM   #1
Abbas
Knows Where the Search Button Is
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: Etisalat
Posts: 35
Default Entourage and BES

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I've noticed that deleting emails from Entourage doest delete them from the Blackberry. Using OWA, deleting emails does delete from my BB.

Is there any setting in Entourage or something I need to do on the BES/BB?

Thanks
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Old 05-22-2008, 11:14 AM   #2
searly
Thumbs Must Hurt
 
Join Date: May 2005
Location: S.F. Bay Area, Ca.
Model: 9530
OS: 4.7.0.141
PIN: Mine...
Carrier: Verizon
Posts: 127
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Quote:
Originally Posted by Abbas View Post
I've noticed that deleting emails from Entourage doest delete them from the Blackberry. Using OWA, deleting emails does delete from my BB.

Is there any setting in Entourage or something I need to do on the BES/BB?

Thanks
My experience points to an Entourage setting:

In Entourage: Tools-->accounts-->double click on the account in the box-->click on options on the top/middle of the "Edit Account" box-->chose appropriate server option from there.

Good luck!
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Old 05-22-2008, 03:27 PM   #3
Abbas
Knows Where the Search Button Is
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: Etisalat
Posts: 35
Default

Hmm- dont see anything there that could help. Could you be a bit more specific?

Thanks
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Old 05-23-2008, 05:53 PM   #4
searly
Thumbs Must Hurt
 
Join Date: May 2005
Location: S.F. Bay Area, Ca.
Model: 9530
OS: 4.7.0.141
PIN: Mine...
Carrier: Verizon
Posts: 127
Default

Quote:
Originally Posted by Abbas View Post
Hmm- dont see anything there that could help. Could you be a bit more specific?

Thanks
Using the steps above, are you getting to the point where you can see the server options section that I am speaking of? Let me know...

If you can, you should see options to either leave messages on the server, delete them after a certain amount of days, or delete them after they have been deleted from your inbox.
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Old 05-26-2008, 01:14 PM   #5
Abbas
Knows Where the Search Button Is
 
Join Date: Dec 2007
Model: 8300
PIN: N/A
Carrier: Etisalat
Posts: 35
Default

I dont see this option- are you sure this exists when Entourage is connected to an Exchange Server?

Thanks
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Old 05-28-2008, 03:59 PM   #6
searly
Thumbs Must Hurt
 
Join Date: May 2005
Location: S.F. Bay Area, Ca.
Model: 9530
OS: 4.7.0.141
PIN: Mine...
Carrier: Verizon
Posts: 127
Default

That may be a good point. My Entourage is not connected to a BES.... I use BIS. Sorry!
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