[xmen-13]

I search for this error and don't seem to come up with anything solid.

This past Saturday morning the BES went down. We have SRP connections, ran BBSRPTEST and all connects. In the BES Manager we have a big red X and no mail is flowing to the devices.

It has been running for months prior to this. We are a Exchange 5.5 shop with BES 4.0 sp2.

Any thought? Need Help!!!

[greywolfe]

Im gathering you've rebooted your BES?

Red X usually means SRP not connected. If you right click-properties on the server, what does the status say?

[xmen-13]

Yes I have rebooted and the SRP shows not getting connected.

When I run the SRP tests the server connects fine.

[Grimlock]

Don't suppose you have a test BES running?
If 2 BES' try to connect to the same SRP at the same time they will both get knocked out by RIM, and you have to get it reset by them.

[xmen-13]

thanks all got it fixed. It was a proxy and firewall issue

[Mr.RAID]

Originally Posted by xmen-13

thanks all got it fixed. It was a proxy and firewall issue

Thanks for sharing this information, this wil help the community to solved this problem in the future.

So if you want to put here which firewall settings was the problem mayby it solved my problem which look a like yours.

Thanks