[Laurie4563]

Originally Posted by Sith_Apprentice

i can send MMS from my 8120 with an ATT SIM card in it no problem. I called and had them provision the device on their end with the correct IMEI on the account. To clarify I also have both MMS service books.

would you, please, be able to back up your service books for me ?

[Sith_Apprentice]

I am unsure if service books from a 4.3 device would work on a 4.2 device. have you called ATT?

[Laurie4563]

Originally Posted by Sith_Apprentice

I am unsure if service books from a 4.3 device would work on a 4.2 device. have you called ATT?

I did when when i didn't have the curve and had the Pearl... they said they couldn't do anything...

[Sith_Apprentice]

just tell them you got a curve and give them the IMEI. they dont need to know its a Tmo curve

[Laurie4563]

Originally Posted by Sith_Apprentice

just tell them you got a curve and give them the IMEI. they dont need to know its a Tmo curve

is it because of data plans?

[Sith_Apprentice]

you can only send and recieve MMS with a blackberry data plan

[J]

Get it working man?

[Laurie4563]

Originally Posted by IsleAquatica-NiuNiu

Get it working man?

Nah, i need someone's service books... was on the phone with at&t this morning and they are a pain... :(

[krmtdfrg25]

It simply will not work. The 8320 WILL NOT receive the service books from AT&T, no matter how many different ways you try. I just went back to a 8300 which works great although no Wifi.

[Laurie4563]

Originally Posted by krmtdfrg25

It simply will not work. The 8320 WILL NOT receive the service books from AT&T, no matter how many different ways you try. I just went back to a 8300 which works great although no Wifi.

i don't have 8320, i have 8310

[krmtdfrg25]

Originally Posted by Laurie4563

i don't have 8320, i have 8310

The 8310 should work being it is an AT&T released phone. If it doesn't work, you should get it replaced by AT&T. Are you sure you have a messaging plan on top of your BB data plan?

[Laurie4563]

Originally Posted by krmtdfrg25

The 8310 should work being it is an AT&T released phone. If it doesn't work, you should get it replaced by AT&T. Are you sure you have a messaging plan on top of your BB data plan?

200 for $4.99

[dypark]

Originally Posted by Sith_Apprentice

just tell them you got a curve and give them the IMEI. they dont need to know its a Tmo curve

I have a AT&T 8300 w/data plan but no BB plan. MMS works fine on it.

Just bought T-mobile 8320 unlocked but it doesn't have MMS. Tried registering the PIN and IMEI but AT&T/BB won't accept it (https://bis.na.blackberry.com/html?brand=mycingular). So I can't get the service book sent to the 8320.

Anyone actually have any luck talking to AT&T to send service book for a T-mobile 8320 with T-mobile PIN/IMEI?

Or am I stuck with having no MMS on the 8320?

[Laurie4563]

Originally Posted by dypark

I have a AT&T 8300 w/data plan but no BB plan. MMS works fine on it.

what plan is it that you are talking about?

[Sith_Apprentice]

the ATT BIS site has no way of discerning carrier on the BB. What is the error message provided to you when you try and register the IMEI/PIN. If you do not have a BB plan, then you cannot log into BIS

[Sith_Apprentice]

Originally Posted by Laurie4563

i don't have 8320, i have 8310

The 8320 will receive service books fine. As a matter of Fact, ANY GSM BB device that supports the same wireless bands as ATT will recieve ATT service books as long as it is unlocked and contains an ATT SIM. Thats the great part of GSM, you can use devices from most anywhere in the world.

[Laurie4563]

Originally Posted by Sith_Apprentice

The 8320 will receive service books fine. As a matter of Fact, ANY GSM BB device that supports the same wireless bands as ATT will recieve ATT service books as long as it is unlocked and contains an ATT SIM. Thats the great part of GSM, you can use devices from most anywhere in the world.

can you back up the books or not?

[dypark]

Originally Posted by Sith_Apprentice

the ATT BIS site has no way of discerning carrier on the BB. What is the error message provided to you when you try and register the IMEI/PIN. If you do not have a BB plan, then you cannot log into BIS

If I try to change the device, the msg is "The information you have provided is not valid for this service provider."

If I try to set up a new account, the msg is "This Blackberry is registered with a different service provider. Please re-register this Blackberry and verify the URL matches the one provided by your service provider"

[Sith_Apprentice]

where did you get the 8320? it sounds as if someone is using the device already with their BIS account and didnt clear it before selling. They may have removed their email accounts from it, but not from the account itself. I have switched between all of the 83xx series devices with Tmo and ATT and never had any problems.

[dypark]

Originally Posted by Sith_Apprentice

where did you get the 8320? it sounds as if someone is using the device already with their BIS account and didnt clear it before selling. They may have removed their email accounts from it, but not from the account itself. I have switched between all of the 83xx series devices with Tmo and ATT and never had any problems.

Thanks for pointing this out.

I've asked the seller to contact T-mobile and clear it from the BIS account.