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Old 04-18-2007, 03:02 AM   #101
mahoward
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I am starting to see messages be delivered, but it looks like there is a large backlog and it is slow... but there appears to be progress.
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Old 04-18-2007, 03:33 AM   #102
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My Servers are starting to route email but there is a HUGE backllog given how long this has been down for.
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Old 04-18-2007, 03:43 AM   #103
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I am in Canada and I am seeing pretty much the same thing as everyone here. A few messages are getting through but they are several hours behind. I hope RIM has mostly straight by morning or there will be some very upset people.

Last edited by Max Power; 04-18-2007 at 03:58 AM..
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Old 04-18-2007, 03:46 AM   #104
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Well too short to call, its back down again. This seems like it will go on until the morning...
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Old 04-18-2007, 03:52 AM   #105
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Still no routing here SRPTEST still failing.
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Old 04-18-2007, 05:04 AM   #106
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I am going for a nap, so far 22 hours of being awake! I saw some deliveries again but its not stable. This is going into the morning for sure, as in late morning. Looks like it will be cleared by the early afternoon!
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Old 04-18-2007, 05:20 AM   #107
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I was really hoping I was going to wake up and this would be over... <sigh> and I still see no information about this outage on RIM's site.
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Last edited by DarienA; 04-18-2007 at 05:23 AM..
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Old 04-18-2007, 05:24 AM   #108
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I have 3 servers and they seem to be back online but very slooow. Check your servers.
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Old 04-18-2007, 05:26 AM   #109
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We still appear to be down.

I just talked with the NEW AT&T's desk to desk support line...they said that "60% of SRPs have been reconnected but there is a huge backlog. RIM is expecting the rest to be reconnected by 7am EDT, but the backlogs may continue for several hours."
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Old 04-18-2007, 05:38 AM   #110
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Just a few weeks before the conference... ouch.
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Old 04-18-2007, 06:03 AM   #111
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Pending from 5000 each to 2400
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Old 04-18-2007, 06:36 AM   #112
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You are lucky amukhey now that the day is beginning my pending is actually going UP.... <sigh>
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Old 04-18-2007, 06:39 AM   #113
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Amazing - Still down. A company and product of this size to be down for this long is insane. If we were down for this long, we would be out of business -)

Finally and outage that is not my problem
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Old 04-18-2007, 06:42 AM   #114
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Looks like we are back online, messages are now starting to flow, RIM still has their voice message posting saying no ETR
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Old 04-18-2007, 06:49 AM   #115
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Still down in Atlanta, GA.
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Old 04-18-2007, 06:54 AM   #116
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Working right now in Atlanta...8700c Exch BES. I have heard from a Nextel BES user that they're not getting emails, though. Sporadically came back just before 7:00 a.m. EST. for us.
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Old 04-18-2007, 06:54 AM   #117
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Quote:
Originally Posted by exchangemymail View Post
Amazing - Still down. A company and product of this size to be down for this long is insane.
Agreed!
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Old 04-18-2007, 06:56 AM   #118
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Our corporate BES-based data services seem to have resumed in the Washington, DC area (Cingular). Backlog caught up and new messages delivered straight away.
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Old 04-18-2007, 06:56 AM   #119
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DarienA, your pending will come down soon enough. Since they are back online (unofficially), once the queue clears up on the whole NA network, you will be fine. Inform your user's that it will take some time for the bottleneck to clear up. Good Luck to y'all today, its gona be one of those days!
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Old 04-18-2007, 07:02 AM   #120
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FOLLOWUP: Had a Nextel BES user who had to power-off/on before messages started flowing...
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