Quote:
Originally Posted by Broken89
I got a new 1 because the clip that holds the backplate on broke. So they sent me a whole new 8100 ![Smiley](http://www.blackberryforums.com/images/smilies/icon_smile.gif)
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If you are talking about the silver "release" tab on the back, then yes, they did the same thing for another employee here. Hmmm, is this that common a problem - she only had it a week and it was MIA. They sent a full replacement, and it had the "dirty" ball....