Hi all.
I'm having problems with BB Messenger. I have an 8700c and I'm on Verizon.
I IM a lot with another person on Verizon, and yesterday I changed my display name (via "Edit My Info") and it somehow messed BB Messenger up. Now, when I go to add him again, my request just sits in pending, even though he accepts. Same when he invites me. It was working fine before.
I have uninstalled/reinstalled the BB Messenger software. No luck. I have removed the battery from my device to force a hard reboot. No luck either.
So, that's one problem.
My second problem is really more of a question. I'm trying to get private chat, something that's routed through Verizon's network and NOT our company's BES. Is there such a thing? I've been under the impression that BB Messenger is not routed through BES. I use my contact's "name@vzw.blackberry.net" address, and he uses mine. Still, when he does a "Contact Info" on me, my corporate email addy comes up.
Is there a way to force PIN to PIN communication? I see no option for this. When I add a contact, I have to choose someone in my address book and then select an email address.
Really, though, I want private chat, with private meaning not running through BES, but instead Verizon, or Verizon's MDS network.
Can anyone help? Thanks!