[monkierojer]

I got the pearl and 3 days later the speaker broke. Has this happen to anyone else? I think of myself as pretty informed when it comes to technology. i took it back to the store i bought it at and they couldn't figure it out either. The store won't give me a new one, they say i have to wait 30 days and call tmobile to send me a new one. Is there something dumb i over looked? I've tried every profile, made sure the adv settings weren't set on vibrate. Media, speaker, ringtones nothing plays but the phone works fine other than the speaker, i can talk, use headset and it vibrates. If anyone ran into this problem and figured it out please let me know. Thanks in advance.

[NJBlackBerry]

I assume you have popped the battery out and then in...

[kasperapd]

You bought a new Pearl from T-Mobile and 3 days later the speaker breaks and the store won't exchange it??? If it truly is a hardware malfunction and not a software issue, I'd be raising some hell with T-Mobile. You shouldn't have to wait another 27 days with a broken phone.

[kmccarthy]

Originally Posted by kasperapd

You bought a new Pearl from T-Mobile and 3 days later the speaker breaks and the store won't exchange it??? If it truly is a hardware malfunction and not a software issue, I'd be raising some hell with T-Mobile. You shouldn't have to wait another 27 days with a broken phone.

exactly, go to another t-mobile store or something

[mwilson]

The same happened to me; speaker would not work, regardless of settings or profiles. I ended up removing then reinserting the battery and that seems to have fixed the problem. It only occurred once thus far.

Mike

[monkierojer]

ya i did that a bunch of times and it never fixed it.

[Wideruled]

Same thing happened to me. One day the speaker just up and stopped working. Removed and reinserted the battery...wiped handheld and reloaded handheld software (made a backup first hehe) With none of my data on, still no speaker. Found my box and recipt...took it back to the tmo store i got it from. Exchanged it for another one.

I hope this isnt a known issue with the bb...well i kind of do that way it can be resolved by rim and then handled by tmo.

Quick question though: Was yours ever dropped? I know i dropped mine once on some carpet and the fall wasnt very far.

[Thunderttu]

The same thing happend to me. I rebooted the unit and that did not fix it. When i removed the battery the speaker worked again and I have not had any problems. Seems to be a software glitch. Just happend without warning, and I have not used any media features. It just stopped ringing.

[Audiofyl]

mine had the same problem. I missed a call and a text. also missed my alarm that I had set for the morning. tried playing mp3 file to test once i woke up and nothing. shut down phone and pulled battery. everything has been fine since.