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Cingular 8700C Unable to send mails

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Old 05-25-2006, 09:55 AM   #1
amarprusty
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Default Cingular 8700C Unable to send mails

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Cingular 8700C Unable to send mails

Receives mails fine.

Tried the following:

1.Hard Reset.
2.Reactivation on the BES Server.
3.Reloaded the handheld software.

Still unable to send mails.



Plz Advice

Thanks
Amar
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Old 05-25-2006, 10:00 AM   #2
LunkHead
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Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Have you sent your service books? I assume that did reactivation???
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Old 05-25-2006, 10:35 AM   #3
blenahan
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Are you getting an error message? We need more detail
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Old 05-25-2006, 12:08 PM   #4
amarprusty
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Default Send Button is not listed.
While composing a new email the error is "Transaction error bad format"
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Old 05-25-2006, 12:10 PM   #5
amarprusty
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What else can be tried
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Old 05-25-2006, 12:23 PM   #6
blenahan
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patience, first of all...
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Old 05-25-2006, 12:26 PM   #7
blenahan
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A search of these forums yielded this:

http://www.blackberryforums.com/sear...earchid=989378

There is also some support information about this in RIM's Knowledge Base:

http://www.blackberry.com/knowledgec...45431&vernum=0
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