[ronedwards]

Howdy - Have a 8700 and have updated latest desktop software. Am missing the 'Reconcile Now' option in messages and have no options under 'Email Reconcilation' in email options. Anyone know how to get them back? I've updated as I said!!

[d_fisher]

Resend the service books or redo the Enterprise Activation (if applicable).

[ronedwards]

Yep, had already done that, nothing.

[ronedwards]

My provider suggested I use the wipe handheld option in Desktop Manager - Application Manager and then releoad the software, but I'm buggered if I can find that....

[patrickh]

If wireless reconcile's on, then you won't be able to do it in desktop manager I believe..

P

[ronedwards]

Sorry don't actually know what that means.

[ronedwards]

Anyone else have any ideas?

[ronedwards]

OK, found out how to erase and reinstate appliacation date, done that - still no good. Have totally re-installed all software from disc again, nothing. Anyone?

[ronedwards]

Vodafone have now told me my 8700 has a serious problem and will replace it...