[widorrah]

I just upgraded BBM from version 4 to version 5, on an 8520.
It asked for a reboot, and has been in a reboot cycle for a while now.
It doesn't even get to the end of the boot when 'Blackberry' is displayed. It goes black after a couple minutes and the boot cycle restarts.

Please Help...

[OmegaWolf747]

Yank the battery, leave it out for a few minutes, then put it back in and see if that clears things.

[widorrah]

I already tried a battery pull, for a few seconds...
But anyways, the user has taken it off to a 'repair center'... before I could try anything else.

I'm never touching another refurb handset ever again.