[mhemani]

My mom had a pearl with a media card and she had some family pics on the media card. Before she sold the pearl she took out the media card. Recently she opened her media card on her laptop and realized that they were all under .jpg.rem format (encrypted i guess).

Now she doesnt have her old pearl anymore but wants to open these pics. Maybe transfering them somehow to regular .jpg format so she can upload the pics to her new bold.

Does anyone know how to convert these .jpg.rem files to regular .jpg format using her laptop? Maybe downloading a converter program?

Please help..

[fonejunkie]

Without the original BlackBerry where the pictures were encrypted, there's no way to get them back... that's what encryption is supposed to do.

[John Clark]

Yep...not possible. Sorry.

[Caledan]

Have you tried accessing them on a Mac? You might want to give that a shot. My wife uses PC, I use a Mac & we both can open some stuff the other can not.

[aiharkness]

Originally Posted by Caledan

Have you tried accessing them on a Mac? You might want to give that a shot. My wife uses PC, I use a Mac & we both can open some stuff the other can not.

It is not a case of different image file format .... As the others have said, the .rem suffix means the files are encrypted (because encryption was enabled on the blackberry and the setting to not encrypt media files was not selected).

[mhemani]

So without the old pearl (thats probably long gone by now) there is absolutely NO WAY to view these files i guess huh?

[John Clark]

Wirelessly posted (BB 11020)

Absolutely no way. That's the whole point of encrypting them.

[fonejunkie]

Originally Posted by John Clark

Wirelessly posted (BB 11020)

Absolutely no way. That's the whole point of encrypting them.

True dat. Hasta la vista, baby!

[aiharkness]

Wirelessly posted

Just curious, if the encryption was set to use "device password" and not "device key", could the card be put in another blackberry, the blackberry password set to the password used on the old device, and then the pic's emailed, or copied with the media manager in desktop manager? I haven't tested, but seems like there's a solution there if the files are encypyted using device password. But definitely no go if device key was selected.

[John Clark]

I don't even recall if that setting was available on the old Pearl. I never use encryption, though.

[aiharkness]

It's academic, I know, and maybe the Pearl didn't have the setting. I do know I had it on the 8820 from the start when I got mine, what? 4.1 or 4.2. The settings may have been worded differently, but amounted to the same thing... encrypt to device or encrypt to password.

Also, by the way, for anyone else, if you want to use encryption for whatever reason, it is possible to set the blackberry to not encrypt media files. FWIW.