[lomasheu]

(rather then used the liquid I got from ZAGG)

I am happy with my storm, happy with ZAGG and ZAGG respected their warranty and sent me a new one. I came to Bestbuy for help, to be on the safe side.

The lady in Bestbuy sprayed my Storm with her own bottle of liquid - TONS of it - and by doing so RUINED my beloved Storm.
Verizon approved my story - it will SOON stop working, it has moisture damage.

Bestbuy deny liablity - consumer relation can't help (helpless)

small claim court? Am I the only one?

Thanks, Loma.

[JSanders]

Is this a Lawyer's Advice for Free forum?

You speak short phrases -

oh. Got Your BlackBerry Wet? - BlackBerryFAQ
I'm guessing you haven't attempted to dry out the device?

[lomasheu]

thanks for the follow up and link!

My original summary of events is 3 pages long.

I did not know the device has moisture until a day after the application of the ZAGG (I thought it was a problem with the ZAGG). Only when removing the Shield I realized that stains are internal.

the device work, but just not for long.