[WorldIRC]

Up until this morning, when looking up a contact on the GAL, the BlackBerry would display the person's full company info. Now, I just get their address.

I didn't change / touch anything. What happened?

[MisterGriffiths]

Try bouncing the Sync Service.

[RadHaz75]

any updates on the exhange server that would have changed mapi/cdo versions?

[WorldIRC]

Originally Posted by MisterGriffiths

Try bouncing the Sync Service.

Sorry, what should I ask the BES admin of 30,000 users to do?

[penguin3107]

Originally Posted by WorldIRC

Sorry, what should I ask the BES admin of 30,000 users to do?

Nothing.
Report the problem... not a solution.

[WorldIRC]

^Ya, level 2 suggested doing a wipe and reactivating since just reactivating didn't work.

I will wait to the next OS leak to do so

[knottyrope]

is it just me or is this thread a bit weird?

[WorldIRC]

I don't see what's weird about my post at least. Legit concern looking for a legit solution