[juwaack68]

KB article posted about this issue:

Address Book contacts disappear following the BlackBerry Enterprise Server 5.0.1 Upgrade

[Harry Azol]

Originally Posted by kjarrodc

For what it's worth: I've got a fresh install of 5.0 sp1 running. I've migrated users over to the environment from bes 4.1.6 using the transporter. No contacts have been lost in the process.

are you using a shared DB between the two BES?

[kjarrodc]

Originally Posted by Harry Azol

are you using a shared DB between the two BES?

No sir - The DB and all related BES services are on the same machine.

[John Clark]

Originally Posted by juwaack68

KB article posted about this issue:

Address Book contacts disappear following the BlackBerry Enterprise Server 5.0.1 Upgrade

Serves ya right for wanting to snoop in my BBM convos anyway!

[Harry Azol]

Originally Posted by kjarrodc

No sir - The DB and all related BES services are on the same machine.

just looked into BB transporter, looks great. I can't believe I was able to live without this before.. thanks

[rebootln]

Originally Posted by juwaack68

KB article posted about this issue:

i had this happen on a few phones - all i did is regenerate the activation e-mail and reactivated without wiping the device and all is back to normal?

Can i expect issues with this method ?

[voda_black]

Was in the process of downloading SP1 - stopped now!

Re: rebootin's question, normally re-doing activation without wiping the device does not have any issues...I would therefore presume that in the above scenario also, would not have an issue.

[pauuu]

RIM, has stated that they have fixed the address book issue that occurs in SP1

They recommend anyone that has previously downloaded the old version (Bundle 72) downloads Bundle 70 instead. They also recommend not installing Bundle 72 and deleting it.

I guess this bug must have caused them some headaches