yah Nextel is right ... the direct talk is a moto only feature ... and it is not just a software update it is hardware as well ... since the blackberry is made by RIM there is no what it is known as Direct Talk, but is in fact produced by Moto and called MotoTalk ... whoever told u that it is a software update, may be speaking of phones that need to be edited with a certain program that unlocks the programming flags for that, but I have personally tried that on non-direct talk phones and it doesn't work ... and as to the group connect, that is in fact i believe a software update, but again its a moto thing not a rim thing, so the software is completely different and is probably not built into the 7100's ... sorry but outlook isn't so good for either of those showing up on the 7100
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