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Old 08-25-2009, 08:24 AM   #1
Ketchums
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Sorry, I normally have a more detailed subject title...I'm just panicking right now. I used JL_Cmder to wipe my handheld. Now when I'm trying to install the brand new software that I downloaded and installed, nothing happens. I go into the Common Files folder and find the AppLoader/Loader.exe file, but when I tried to do that, it basically brought up this screen:

The Blackberry Desktop Software does not have the Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator.

When I try to actually go through the Desktop Manager, it gets somewhere and says "No sottware update is required for your device"

What do I do?

Last edited by Ketchums; 08-25-2009 at 08:26 AM..
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Old 08-25-2009, 08:27 AM   #2
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Browse your PC for vendor.xml and delete all instances of it.
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Old 08-25-2009, 08:28 AM   #3
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never mind.
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Old 08-25-2009, 08:28 AM   #4
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Quote:
Originally Posted by jsconyers View Post
Browse your PC for vendor.xml and delete all instances of it.
Don't see it anywhere. What folders should I look in? I've got a Windows Vista comp
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Old 08-25-2009, 08:29 AM   #5
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Actually, I found one and deleted it. Let's see where this goes.
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Old 08-25-2009, 08:31 AM   #6
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lol, that was it. Thanks. I feel terrible - I always see the "vendor.xml" step in blackberry software threads, but I don't ever remember having to actually use that step. Thanks though!
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Old 08-25-2009, 08:36 AM   #7
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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