[niceonedave]

I am trying to push out an app from the BES to Blackberry Device. I know everything works fine because it has worked previously. I now have an older version of the application and I have created a Software Configuration for it (I have removed the original version of the app and re-indexed). I have also completely wiped the previous (although newer) version of the app from the device. Now when I assign the Software Configuration to the user the Blackberry Manager reports that a downgrade is required, which makes sense since the previously installed version was newer than this one, but since I have completely wiped this version from the device and the BM how does it still know which version was previously installed?

Is the information stored in the database and if so in which table/tables is this information stored?

Does the device maintain some sort of record of which version it previously had installed (I removed the previous version using javaloader if that makes a difference)?

The main reason I am asking this question is because the older version of the app won't push out to the device and I guess it is because it still thinks that I have a newer version installed, so I want to totally wipe all memory of the newer version from both the device and the BES. If I rebuild the app and give it a newer version number the push works fine.

Any suggestions?

[freakinvibe]

The installed applications are stored in the database (BESMgmt). The table name is "SyncDeviceMgmt".

Even if you delete the app on the device, it is still in the DB. An activation of the device will clear it. If you don't want to bother the user with an activation, you can clear the appropriate entries from the DB, do a "Update configuration check status" on the user and the "Downgrade required" will be replaced by a "Install required".