[roofus]

Whenever upgrade my handheld OS or intal a new app via the DeskTop Manager the DM helpfully deletes Word to Go Premium, Sheet to Go Premium and Slideshow to Go Premium. It does not however delete PDF to Go.

These apps were installed OTA. Is there anyway to make DM behave!

I have had this problem in the past but I can't remeber how I got around it.

Any advice appreciated!

DM 4.7
OS 4.6
Bold

[penguin3107]

Delete the documentstogo.alx file from your PC before upgrading.
It's in the C:\Program Files\Common Files\Research In Motion\Shared\Loader Files\{os version}\ folder.

[Assassin]

I've had this in the past, and I wound up un-installing and re-installing the DM which fixed it for me. Good luck!

[penguin3107]

Originally Posted by Assassin

I've had this in the past, and I wound up un-installing and re-installing the DM which fixed it for me. Good luck!

That won't help in this case.

[roofus]

Originally Posted by penguin3107

Delete the documentstogo.alx file from your PC before upgrading.
It's in the C:\Program Files\Common Files\Research In Motion\Shared\Loader Files\{os version}\ folder.

Thanks! and congratulations on your Stanley Cup win!

[penguin3107]

Originally Posted by Busa

+++1

+1 for what? That information provided is wrong.

[NJBlackBerry]

They are trying to get to 10 posts.

[penguin3107]

Originally Posted by NJBlackBerry

They are trying to get to 10 posts.

Ah... I see that now. My bad.