[rileyrg]

Under options/password the password field says "enabled" and is greyed out with a lock icon on it. First time I have seen this. I now can not turn off the password protection. Anyone know why this has happened and how to stop it?

[penguin3107]

The ability to disable the password is controlled by a BES IT Policy, or by Media Card Encryption if you have the card encrypted to your device password.

Do you know if either of those pertain to your setup?

[tekki31]

Did you buy the device used? If so, it could the person who had that unit before was on a BES and IT enforced the policy down. You will need to search the forums, there are instructions on how to remove the IT policy from ther unit to go back to default.

Later

[dawiz]

You first have to disable your encryption mode. This should do it:
Options>Memory>Encryption Mode: None

[rileyrg]

Originally Posted by penguin3107

The ability to disable the password is controlled by a BES IT Policy, or by Media Card Encryption if you have the card encrypted to your device password.

Do you know if either of those pertain to your setup?

Nope.

I have BIS.

[rileyrg]

Originally Posted by dawiz

You first have disable your encryption mode. This should do it:
Options>Memory>Encryption Mode: None

Thats great. Strange thing though : I never turned it on! But you were right. It was on. God knows how! Strange things have been happening recently. Role on 148.

Many thanks!

[dawiz]

You're welcome...we are all here to help each other!!

[penguin3107]

Originally Posted by rileyrg

Nope.

I have BIS.

Well, not exactly "Nope". You had Media Card Encryption turned on, which is one of the things I suggested you check.