Quote:
Originally Posted by BigJames
I agree with you guys...absolutely and I told my coworkers the same thing. Can someone with BES Admin experience tell me something: I am an Admin on my system, when I log into my BES there is an heading called "monitor messages". Is this where the SMS and PINs would be found? When I select it, it says "this service is not available" or something like that. Let me know. I want to confirm what I am hearing so I can put this to bed...so to speak. LOL.
|
Nah you need to change the IT policy for 'Log SMS messages' (not sure that's the exact wording but..) to true and similarly log pin messages & phone calls - then push this updated policy out to your users.
Then when a BB Device makes / receives an SMS message the policy will kick in and a copy of the message including the sender number or name from phonebook if listed in that device - i.e John Doe rather than 1-212-555-xxxx, and the date/time stamp is recorded in the log. Yes the full text of the messages sent as well as received is stored!!!
The log files are stored with the other log files on the BB server (could be \Program Files\RIM\BES\Logs or similar) and there's a separe log file for each days messages or phone calls. If you open the relevant text file you can read away and find out who's cheating on their partner or whatever else you need to know!!
When you first activate this policy then there's a dump of all the SMS messages stored still in the devices into that days log file, so as long as a message is still in the device memory activating this policy will pick it up!!
If you want to analyse/store these log files then I suggest a tool such as this one will make the process easier -
GWAVA: Retain for BlackBerry
Have fun snooping but be sure you have permission/authority to do so as most people expect SMS to be like phone calls - once sent they're gone for good. Not so with BB & BES !!