thanks for the answers....I see one person to call RIM? I will do that. I was thinking maybe my model was different than hers because both our phones is the same but it came with different batteries and battery chargers. My phone has been losing signal when it wants to, slips into SOS all the time and even just freezes for awhile for no reason. I have dropped the phone but it started doing these things a little over a month after my purchase and that was before I dropped the phone.
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