[jogon]

Everytime i try to backuo my bold its says the there was an error in the backup

Anyone?????

[John Clark]

What database is it hanging up on? Do you have any 3rd party applications installed? What version of Desktop Manager are you using? What version of the handheld OS?

[jogon]

database=quick contacts
3rd party apps=yes
4.6.0.13-DM
4.6.0.167-Bold OS

[John Clark]

What 3rd party applications?

[jogon]

vib and ring,save now, google mobile app,google maps

[John Clark]

First try removing the battery. Try the backup again. You may need to just clear that database and start over. I was hoping to see another app that might be causing the error but I don't see one. Use the backup/restore Advanced feature in DM to clear the quick contacts database. It's just your speed dials. You might even be able to clear them directly from the speed dial list or maybe even find the problem there.

[shanekennedy]

my backup also failed w/ "unknown error", only external app i have is google maps, tried battery re-seat w/ no luck

[masonfoley]

I'm having the same or similar error. Not really sure what can be done about it.

http://www.blackberryforums.com/gene...kup-error.html

As you can see, mine is hanging on Ring Tones (or perhaps the item that comes just after ring tones and it trips up before the display can indicate what it is currently processing).

Not sure what the workaround or solution is. I'm going to upgrade to .168 and see if that makes any difference.

[jogon]

i restored my bold to default,and it backedup fine..but when i added the peekabo app,i stopped baking.....anyone?

[jfreeman3]

The Wall Street Journal mobile reader is a known backup problem maker. There is another thread about this on the forums.

I looks like there are a few third party apps that are causing backup issues.

[caggie01]

I get an error at Auto Text Database, any suggestions? I removed an auto text function to enter office adddres. I thought it mught be too long,same problem. PUlled battery, manually moved Auto text database, etc. Runnin 4.6 .247.