what version of 6.5.7 is it
there have been several patches that put the dll's on version 6.5.7, but they aren't the same
silly numbering used by Novell :D
7.0.3 off course would put it on the latest version, do make sure you alsk patch BES to IR1 while you are at it...
I'm not convinced your problem is related to the version of the client though
although it's hard to tell, it's a rather brief problem description
Either way, the client when used in API mode, has it's limitations
like contact synch taking up to 4 hours before it triggers, it's not push
SOAP mode is supposed to be faster, but it's also rather "immature" read:stability is debatable...
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