BlackBerry Forums Support Community

Showing results 1 to 31 of 31
Search took 0.01 seconds. Search: Posts Made By: Gamolon

Forum: General 8300 Series Discussion - Curve

09-05-2008, 01:54 PM

Replies: 35

Phone keeps shutting off

Views: 24,438

Posted By Gamolon

Is there a particular instance going on when the...

Is there a particular instance going on when the phone shuts down? Screen saver, phone rings, on a phone call, etc.? or is it sporadic?

I'm still waiting for our third party folks to look through...

Forum: General 8300 Series Discussion - Curve

09-04-2008, 09:04 AM

Replies: 35

Phone keeps shutting off

Views: 24,438

Posted By Gamolon

I am the Blackberry admin at our firm and have...

I am the Blackberry admin at our firm and have recently been having the same issue with some of our Blackberrys. We have two BESes, one with 204 users in our main office and onw with 32 in another....

Forum: BES Admin Corner

06-20-2007, 01:57 PM

Replies: 0

Stopper Threads in the BES logs

Views: 649

Posted By Gamolon

Stopper Threads in the BES logs

We are having email delays of 30 minutes to 2 hours between Outlook and our user's Blackberrys. All the users (49 of them) having this issue are in one office and are all in message agent 3. I was...

Forum: BES Admin Corner

05-30-2007, 01:23 PM

Replies: 15

e-mail delivery delay to devices

Views: 4,935

Posted By Gamolon

Our firm carrier is Verizon and I, along with a...

Our firm carrier is Verizon and I, along with a few others are experiencing 20 minute to 1 hour delays. I can send an email from one of the Blackberrys and get it in my inbox in Outlook 2003 within a...

Forum: General BlackBerry Discussion

04-30-2007, 01:14 PM

Replies: 3

Blackberry discovered as new device

Views: 831

Posted By Gamolon

Thanks folks. Worked like a charm. :smile:

Thanks folks. Worked like a charm.

:smile:

Forum: General BlackBerry Discussion

04-30-2007, 12:25 PM

Replies: 3

Blackberry discovered as new device

Views: 831

Posted By Gamolon

Blackberry discovered as new device

I have a couple of users who have plugged in their new Blackberrys into their laptops for the first time, which brings up a "New Hardware Found" window. It's in Windows XP. We do not use the desktop...

Forum: BES Admin Corner

09-28-2006, 09:19 AM

Replies: 1

Removing and adding accounts question

Views: 953

Posted By Gamolon

Removing and adding accounts question

When removing and readding accounts on the BES, what exactly does "clear mailbox information" and "clear statistics" do when prompted?

Clearing statistics seems pretty self-explanatory (resets the...

Forum: BES Admin Corner

09-06-2006, 10:24 AM

Replies: 6

How do you turn off MDAT logs?

Views: 2,328

Posted By Gamolon

They were off before and I can't figure out for...

They were off before and I can't figure out for the life of me how they started up. They are being created once every 1 to 2 minutes at 21 MBs a pop.

Forum: BES Admin Corner

09-06-2006, 10:16 AM

Replies: 6

How do you turn off MDAT logs?

Views: 2,328

Posted By Gamolon

Are you talking about the Mobile Data Service...

Are you talking about the Mobile Data Service Properties, in the Logs tab?

If so, under "Logging Level Detail", the only thing I have checked are SRP and IPPP. Beneath that, for the tabs File,...

Forum: BES Admin Corner

09-06-2006, 09:26 AM

Replies: 6

How do you turn off MDAT logs?

Views: 2,328

Posted By Gamolon

I did. I don't see anything there with...

I did.

I don't see anything there with MDAT. All I have creating logs are the MAGT and SYNC.

Forum: BES Admin Corner

09-06-2006, 09:04 AM

Replies: 6

How do you turn off MDAT logs?

Views: 2,328

Posted By Gamolon

How do you turn off MDAT logs?

They are being created every minute. I'm not sure where to turn them of. I didn't see the setting in the Blackberry Server Configuration.

Thanks.

Forum: BES Admin Corner

09-01-2006, 02:27 PM

Replies: 2

MAGT text log question

Views: 1,067

Posted By Gamolon

MAGT text log question

Is it detrimental to the BES server to open a current log file as it's being written to? Or would a better practice be to copy it to the desktop and then open it?

Thanks in advance.

Forum: General BlackBerry Discussion

08-15-2006, 10:31 AM

Replies: 2

What's the difference between...

Views: 785

Posted By Gamolon

What's the difference between...

Dialing *228, then pressing option 2 on a Verizon 7250 Blackberry and dialing *22899.

Forum: General BlackBerry Discussion

06-20-2006, 08:01 AM

Replies: 8

Verizon international voice/data coverage

Views: 6,334

Posted By Gamolon

Verizon international voice/data coverage

I just wanted to get you thoughts/opinion on the following.

We use Microsoft Exchange and a BES server in our firm. We currently have 115 users of mostly 7250s and a few 7130es. Our account is...

Forum: BES Admin Corner

01-05-2006, 01:20 PM

Replies: 2

Can someone explain the Calendar sync process?

Views: 1,020

Posted By Gamolon

Can someone explain the Calendar sync process?

We use a BES with the latest patch with 103 users. Our users have 7250s with the latest firmware. We are strictly wireless and do not use the desktop software at all. We also use Exchange/Outlook...

Forum: BES Admin Corner

12-12-2005, 02:15 PM

Replies: 0

Conflict resolution

Views: 2,319

Posted By Gamolon

Conflict resolution

We have a BES 4.0.3.3, and are wireless only (no Desktop Managment).

Our users are primarily 7250 users, all with the latest OS. On the Blackberry, under Email, Options, Email Reconciliation,...

Forum: BES Admin Corner

12-09-2005, 12:20 PM

Replies: 8

Anyone know how wireless email deletion works?

Views: 1,731

Posted By Gamolon

Anyone know how wireless email deletion works?

Here's the deal. We have a BES version 4.0.3.3. We have 110 users, 95% of which have 7250s with the latest OS. We use Exchange 2003. We do not use the desktop software, as we are strictly wireless.
...

Forum: BES Admin Corner

11-15-2005, 09:49 AM

Replies: 0

(BlackBerry01) No desktop address

Views: 1,254

Posted By Gamolon

(BlackBerry01) No desktop address

We are migrating users to Exchange 2003. We are running BES 4.0.2.3. Everything went ok except for a couple of users who now show the above status in the Blackberry Manager. I did the fix of putting...

Forum: BES Admin Corner

10-31-2005, 12:26 PM

Replies: 5

No desktop address

Views: 1,869

Posted By Gamolon

Thanks for the reply. Sorry about the tone...

Thanks for the reply.

Sorry about the tone of my reply above. I should know better. Just trying to fix some issues and not having much luck.

Just one of those days.

:smile:

Forum: BES Admin Corner

10-31-2005, 11:53 AM

Replies: 5

No desktop address

Views: 1,869

Posted By Gamolon

You didn't read my post did you? I'm not...

You didn't read my post did you?

I'm not asking how to fix the issue, as I already read the KB article and did what it said.

My question again is, would that status indicator (and the problem...

Forum: BES Admin Corner

10-31-2005, 11:27 AM

Replies: 5

No desktop address

Views: 1,869

Posted By Gamolon

No desktop address

This is the BES status I have on a few users in the same office. They are a mix of 7250s and 6230s, all with the latest OS and desktop software (which does not run at stratup). Would this status...

Forum: General BlackBerry Discussion

09-21-2005, 11:23 AM

Replies: 3

"initializing" issue

Views: 1,760

Posted By Gamolon

"initializing" issue

I have a user reporting that his Blackberry device (model 7250, 4.0.0.204 OS, we are using a 4.0.2.8 BES), while he's on the phone, will sometimes cut him off and display the word "initializing" with...

Forum: BES Admin Corner

09-19-2005, 02:00 PM

Replies: 2

Blackberry device deployment

Views: 905

Posted By Gamolon

Blackberry device deployment

Is the initial load of PIM data during the Enterprise Activation faster when using the USB connection as opposed to a wireless synch?

Thanks in advance.

Forum: General BlackBerry Discussion

09-13-2005, 11:19 AM

Replies: 4

"Reconcile Now" option

Views: 1,362

Posted By Gamolon

"Reconcile Now" option

Is this option used to force a syncronization of email ahead of the scheduled regular wireless email syncing that occurs?

Thanks again in advance.

Forum: General BlackBerry Discussion

09-13-2005, 09:52 AM

Replies: 3

Desktop Manager

Views: 823

Posted By Gamolon

Thanks. I just wanted to make sure I wasn't...

Thanks. I just wanted to make sure I wasn't missing anything.

Forum: General BlackBerry Discussion

09-13-2005, 09:15 AM

Replies: 3

Desktop Manager

Views: 823

Posted By Gamolon

Desktop Manager

We have just upgraded to BES 4.0. I was just curious as to reasons why we would need to use the desktop software. Other than OS upgrades for the Blackberry devices and using the desktop manager to...

Forum: General BlackBerry Discussion

09-01-2005, 10:15 AM

Replies: 1

Syncing existing emails

Views: 932

Posted By Gamolon

Syncing existing emails

Is there an option somewhere on the Blackberry device or the desktop software that will sync existing emails from Outlook to the Blackberry device? Or is it just future emails that get synced?

If...

Forum: BlackBerry Network

08-10-2005, 09:31 AM

Replies: 4

Model 7250 question

Views: 1,456

Posted By Gamolon

Not quite the Bluetooth icon. It almost looks...

Not quite the Bluetooth icon. It almost looks like the "Location Services Icon" under the Status Indicators listed in the Getting Started Guide, but it's diamond shaped.

Thanks for the reply...

Forum: BlackBerry Network

08-10-2005, 09:26 AM

Replies: 4

Model 7250 question

Views: 1,456

Posted By Gamolon

Model 7250 question

There is a small "snowflake" (as described by my users) icon just below the signal strength bar. Anyone know what this indicates?

Thanks in advance.

Forum: BlackBerry Network

06-03-2005, 11:09 AM

Replies: 4

Email routing question

Views: 3,960

Posted By Gamolon

Thanks for the information. After the email...

Thanks for the information.

After the email is "approved" at the NOC, does it get passed to the appropriate carrier (T-Mobile or Verizon) for transmission wirelessly?

Forum: BlackBerry Network

06-02-2005, 12:52 PM

Replies: 4

Email routing question

Views: 3,960

Posted By Gamolon

Email routing question

I work in an IT department and was asked to to a training class for the rest of the department on how the Blackberry works. Well, the more I delved into the inner workings, the more curious I became....

Showing results 1 to 31 of 31