[Davinci1969]

Hi all,

this is really emabarrassing. Yesterday I upgraded a BES 4.0.1 server to 4.1.3 for Exchange (stepped from 4.0.1 to 4.0.4, then to 4.1, followed by SP3) for a customer.

Anyway during the installation I did not choose to provide a proxy address or port as the customer signified they were not making use of a proxy. However, after the installation it became apparent that they were using a proxy for simple HTTP Internet browsing AND using a non-standard port. Herein lies my embarrassment. In 4.0 it was very easy to find the proxy settings and make the relevant adjustments. However, in 4.1 I cannot find these settings for the life of me??!! I have read through all the information on setting proxies using a password but it does not make any sense to me. I found a setting under the MDS server component for a proxy, but it is talking about using a string for a non-standard URL? There was also mention of pointing to multiple proxies based on a URL string.

They are not using multiple proxies and don't want it to be relevant to only certain URL's. I know I am showing my ignorance here around the MDS side of things but I simply want to set up the proxy information for them to use the Internet for standard browsing. Could someone please give me some indication as to a.) where I would find this and b.) how I set it up for the non-standard port.

Any help is greatly appreciated and will provide a little more education for me.

Kind Regards
Davinci1969

[jhoetzl]

Are you saying they use a proxy for desktop -> internet browsing or a proxy to do something else?

[Davinci1969]

Thanks for the quick response jhoetzl

They use it for standard Internet browsing. During the installation I would have thought it would have pulled this information across from 4.0 regardless, but it does not seem to have and I cannot for the life of me find out where in 4.1 to do this.

I can see areas within the BlackBerry Manager under the MDS server icon that refer to MDS but I'm getting confused when it is talking about using a URL string for multiple servers. They only have the one server and just need to be able to browse the Internet from their handhelds, nothing fancy but I just cannot find where to point this at their proxy and the non-standard port? It was pretty easy to find in 4.0 under BlackBerry Server Configuration from memory.

[noname]

Yeah as my post's title says, RIM changed it all from BES 4.1.2. And the proxy information is not captured during the upgrade. I wasn't able to find initially too.

See KB11028 - Configure Proxy server for BlackBerry MDS browsing.

The article is for version 4.1.2, but should also apply to 4.1.3 too.

[Jagga]

Davinci1969 ;

In your company's setup on desktops/computers do they have a proxy script like
http://proxy.sec.company.com/pry/blah ? in the IE Tools> Options> Connections Tab, in LAN Settings button > in Proxy Script?

Sounds like the above solution is for you !