BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 02-01-2010, 06:19 AM   #1
Craigt573
Knows Where the Search Button Is
 
Join Date: Feb 2008
Model: 8100
PIN: N/A
Carrier: N/A
Posts: 22
Default Stop BES Installing Application

Please Login to Remove!

I recently tried to install an app on one of our BlackBerrys, without any luck. I then found that the app was not compatible with the BlackBerry (9700).

But now I keep getting this warning in the app log.

Event ID: 20000

Source: BlackBerry Policy Service

PollForMissingApps: GetHHCodePackages reported: HHCM_DEVICE_NOT_SUPPORTED. Upgrade your copy of device.xml

Is there any way to stop the BES from trying to install the app?
Offline  
Old 02-01-2010, 10:24 AM   #2
cyclmpc
Talking BlackBerry Encyclopedia
 
cyclmpc's Avatar
 
Join Date: Nov 2008
Location: DC
Model: 9800
OS: 6.0.0.141
PIN: N/A
Carrier: ATT
Posts: 217
Default

You can reapply a 'clean' software configuration to that device.
__________________
I'm actually lost...
Offline  
Old 02-02-2010, 09:13 AM   #3
Craigt573
Knows Where the Search Button Is
 
Join Date: Feb 2008
Model: 8100
PIN: N/A
Carrier: N/A
Posts: 22
Default

Not to sure if this is what you ment but updating the device.xml and vendor.xml files seems to have sorted the problem.

See article below.

http://www.blackberry.com/btsc/searc...rnalId=KB13589
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Grandstream WP810 Dual Band Portable Wi-Fi Phone Voip Phone and Device- picture

Grandstream WP810 Dual Band Portable Wi-Fi Phone Voip Phone and Device-

$42.95



Cisco CP-8811-K9 Unified Office IP VoIP PoE Business Phone w/ Stand & Handset picture

Cisco CP-8811-K9 Unified Office IP VoIP PoE Business Phone w/ Stand & Handset

$14.99



Viking E-30-IP Handsfree VoIP Entry Phone with Autodialer New Open Box picture

Viking E-30-IP Handsfree VoIP Entry Phone with Autodialer New Open Box

$249.99



CyberData 011233 SIP VoIP Paging Adapter NEW in Box picture

CyberData 011233 SIP VoIP Paging Adapter NEW in Box

$259.00



Mitel 5330e Enhanced Gigabit (50006476) BACKLIT Display POE IP NEW picture

Mitel 5330e Enhanced Gigabit (50006476) BACKLIT Display POE IP NEW

$139.00



3CX 8SC Pro license, for VoIP a telephone system picture

3CX 8SC Pro license, for VoIP a telephone system

$199.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.