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Old 11-06-2009, 01:43 PM   #1
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Join Date: Nov 2009
Model: 8100
Carrier: vodaphone
Posts: 1
Default Email - setup menu wizard option missing

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I have a Blackberry Pearl 8100 but cannot set up the email.

The "I want to create or add an account" option is missing from the setup menu wizard?

All I have is I want to use a work email account with a "Blackberry Enterprise
Server" (which I don't)


"I want to skip email setup" (which I don't)

Also have 'Data Connection Refused showing. This phone is unlocked &
currently on Vodaphone PAYG.

Any ideas about the personal email menu? would this be missing from the setup wizard simply because I do not yet have a Blackberry data plan set up? or is it likely to be some other problem?

Sorry if this sounds a bit lame - it's just that I have never used one of these phones like this as a smartphone & the handbook is fairly basic.

Thank Harry

ps. I have to go straight out after posting this - I will respond to any enquiries late. Thanks
Old 11-06-2009, 02:25 PM   #2
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MidnightDraven's Avatar
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
Carrier: Tesco Mobile
Posts: 9,481

You need a blackberry data plan.
Blackberry data plans are not on PAYG plans from vodafone.
Only Orange (UK that is, i assume thats where you are from) offer blackberry data plans on PAYG.

You cannot setup email without a blackberry data plan.
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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