[z2bacardi]

Hello,

I have a 8320 and i have a "missed call icon" on my home screen that wont go away. My phone log is clear and restarted my phone by removing the battery but icon is still up. Please help!

Thanks in advance.

[JSanders]

Welcome to the BBForums.

How do I reset my message counter to clear, or zero? - BlackBerryFAQ

Good luck.

[Brad4d]

Battery Pull?

[kjjb0204]

Some have had success by calling your bb from another phone and not answering, then checking missed calls. I sat on the phone the other day for 30 minutes with Verizon with the same problem. I ended up having to reload the OS to get rid of the missed call icon. My icon appeared when the bb was frozen, running some bad script or something, and someone called but I couldn't answer. I had to pull the battery to unfreeze the bb, but the missed call icon wouldn't go away without an OS reload.

[John Clark]

Sometimes an OS wipe and reload is what it takes. You can try using Desktop Manager to clear the call log database. If that doesn't do it, I might suggest upgrading the OS if you're not using the latest.

[z2bacardi]

Updating OS fixed it. Thanks.