BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-09-2005, 07:06 PM   #1
david_glover
New Member
 
Join Date: Feb 2005
Posts: 5
Default Calendar Issues.......

Please Login to Remove!

Ok guys,

I could use your help with something…I’ve got two servers, both running Small Business Server 2000. Server 1 is running the Exchange Server and Server 2 is running BES 4.0. A “specialist” installed BES but didn’t know about the CDO and MAPI file issues, and now I’m left trying to fix the Calendar Bi-Directional Synchronization issues. Here's what I've got so far:

1. I copied the cdo.dll file from Server 1 to Server 2 so they are now the same versions. I registered the file using regsvr32. When I try to install Service Pack 2 for BES 4.0, it says “Unable to load cdo.dll - calendar functionality will be disabled.” That’s one issue, but I think it may be related to the following...

2. Server 2 does not have Exchange installed on it, just Server 1. I’ve read that the Service Packs for Exchange have to be installed on both machines, but I can’t install the Exchange Service Pack on Server 2…what do I do?

3. Where do I install the cdo hotfix on Server 2 since I don’t have Exchange on Server 2? Do I only install it on Server 1? Also, I have users using Outlook 2003 and XP...what hotfix version do I use?

4. I copied the mapi32.dll file from Server 1 to Server 2 but that generated the "unable to connect to database" error…I put the old mapi32.dll file back on Server 2 and the database error message went away. How do I get the same mapi32.dll version on both machines?

Should I un-install BES 4.0, get the CDO & MAPI file versions the same, then reinstall BES?

Or…

Is there a way to update the MAPI and CDO files without uninstalling BES and without generating database errors?

Or...

Should I un-install BES from Server 2 and re-install it on Server 1? Server 1 isn't the fastest thing ever made and I know most people don't recommend it!


Thanks in advance!
Offline  
Old 08-09-2005, 08:00 PM   #2
greywolfe
Talking BlackBerry Encyclopedia
 
greywolfe's Avatar
 
Join Date: Mar 2005
Location: NSW, Australia
Model: 8100
Carrier: optus
Posts: 303
Default

I'm gathering you have Exchange 2000 SBS? The latest cdo version that is available for 2000 should be 6.0.6487, which is available from http://www.microsoft.com/downloads/d...displaylang=en

What I would do is set the BES services to manual and shut down your bes server. Then apply this cdo patch to the exchange server and reboot it. bring up the bes server again and copy the cdo.dll from the exchange server to the location you've installed exchange system manger, usually exchsrver/binn (this is a requirement for sp2) and register it. Then attempt to apply sp2 for BES 4.
__________________
BES Admin, sometime God.
Offline  
Old 08-09-2005, 08:47 PM   #3
david_glover
New Member
 
Join Date: Feb 2005
Posts: 5
Default

Let me add a few more details about the servers:

Server1 is the Exchange Server
Server2 is the BES Server

Server 1: cdo version 6.0.6487.2 (exchsrvr\bin)
Server 1: mapi version 6.0.6487.1 (exchsrvr\bin)

Server 2: cdo version 6.0.6487.2 (winnt\system32)
Server 2: mapi version 1.0.2536 (winnt\system32)

Greywolfe, you said to copy the cdo.dll from the exchange server (Server1) to wherever exchange system manager is installed (exchsrvr\bin)...BUT, I don't have Exchange installed on the BES server (Server2)...i.e. no exchsrvr/bin location.

Do I just create the directories in Windows, or do I need to install something on Server 2?

What about the Mapi version conflict?
Offline  
Old 08-09-2005, 08:52 PM   #4
jibi
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Default

My guess is that he doesn't have ESM installed. He says he can't install the Exchange SP because Exchange isn't installed on it.

So, make sure that ESM 2000 is installed on Server 2 and patched to the same level as Exchange is on Server 1. The CDO.dll file most likely won't be installed with ESM on 2000, so copy it to C:\Program Files\Exchsrvr\bin on Server 2 and register it (you can do this prior to patching and the Service Packs will update CDO.dll as you go along).

I don't like applying the CDO hotfixes simply because I'm not going to install them in an Exchange environment that has no issues with calendaring anyhow. If the Exchange environment requires those patches, then do them on the BES servers. If you have no issues in the Exchange environment, then don't patch the BES with anything more than the current patches/service packs found on the Exchange servers.

Also, make sure that you don't have Outlook installed in place of Exchange System Manager on Server 2. You may want to look through the Installation Guide - honestly, its very easy to install the BES server and get it working.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 08-09-2005, 08:57 PM   #5
david_glover
New Member
 
Join Date: Feb 2005
Posts: 5
Default

Gotcha...after I had posted the first reply I started searching for ESM...now we're getting somewhere.

Thanks!
Offline  
Old 08-09-2005, 09:17 PM   #6
BBTechGuy
Talking BlackBerry Encyclopedia
 
Join Date: May 2005
Model: 7100
Carrier: T-Mobile
Posts: 299
Default

Quote:
Originally Posted by jibi

Also, make sure that you don't have Outlook installed in place of Exchange System Manager on Server 2. You may want to look through the Installation Guide - honestly, its very easy to install the BES server and get it working.
mapi version 1.0 would point to Outlook as you said jibi. That version comes with Outlook as opposed to ESM. Correct that by uninstalling Outlook and then installing ESM with appropriate patches.

Your description of "Calendar Bi-Directional Synchronization issues" tells me that you should spend less time on CDO and more on verifying that your Exchange Permissions match those specified in the Guide exactly. Too many permissions/group membership isn't always a good thing. For example, the BESAdmin being a Domain Admin is not good.
Offline  
Old 08-09-2005, 10:08 PM   #7
greywolfe
Talking BlackBerry Encyclopedia
 
greywolfe's Avatar
 
Join Date: Mar 2005
Location: NSW, Australia
Model: 8100
Carrier: optus
Posts: 303
Default

Yeah defiantely looks like no Exchange admin tools installed...as the others have said, its a basic preinstall requirement. Frankly Im surprised it didn't throw a hissy fit during the install.

Make sure Outlook is NOT installed on the BES (uninstall if it is) and install ESM.

Jibi: The only time we'd recommend CDO hotfixes are if the current version on the Exchange server is not up to the version recommended for your Exchange/Outlook combination. The problem is that this is a preinstall requirement that most often than not is *not* completed before the install of the BES. If the install guides were read correctly (and I know they can be vague sometimes) then these CDO fix issues would not come up. Pretty much *every* cdo problem that I deal with arises from this fairly simple preinstall requirement not being completed.
__________________
BES Admin, sometime God.
Offline  
Old 08-09-2005, 11:19 PM   #8
jibi
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Default

Quote:
Originally Posted by greywolfe
If the install guides were read correctly
hehe. i just had to quote that one... very sound advice (just too bad no one seems to really think about doing it)
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


ENDOXPERT GASTROENTROLOGY MEMORY BASKET BRAND NEW picture

ENDOXPERT GASTROENTROLOGY MEMORY BASKET BRAND NEW

$118.36



ABB Memory Module DSQC532B 3HAC023447-001 *New No Box* picture

ABB Memory Module DSQC532B 3HAC023447-001 *New No Box*

$499.95



Foot Rest for under Desk - Memory Foam Foot Stool - Back, Lumbar, and Knee Pain picture

Foot Rest for under Desk - Memory Foam Foot Stool - Back, Lumbar, and Knee Pain

$23.11



Desktop Memory Case Tray Case for PC DDR DRAM RAM DIMM Modules - 2 fits 100 New picture

Desktop Memory Case Tray Case for PC DDR DRAM RAM DIMM Modules - 2 fits 100 New

$20.50



Dental Endo NiTi Gold Taper Heat Activated /Rotary Files Engine Use 21mm/25mm picture

Dental Endo NiTi Gold Taper Heat Activated /Rotary Files Engine Use 21mm/25mm

$296.92



We R Makers The Cinch Book Binding Machine Round hole V 2 White Aqua 71050-9 picture

We R Makers The Cinch Book Binding Machine Round hole V 2 White Aqua 71050-9

$79.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.