Quote:
I have 4.7 desktop manager and 4.7 software on my Curve 8330.
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There is no 4.7 OS software for the 8330. You can see the latest OS updates for the 8330 here:
http://www.blackberryforums.com/gene...n-devices.html
You need to have the device OS installed on your computer, the same version as on your phone. Maybe that's the problem.