[Deepak Jain 70755]

I own a 9700 Bold 2 - which was purchased 3 months back...... The phone has become blank and hence was sent to the Service Center as it is under Warranty.... They are refusing to repair my phone and asking me a charge equivalent to "THE COST OF A NEW PHONE" which is not acceptable to me or to any one sensible on this PLANET..........

Worst part is that i am not able to find any Email ID of any office across the world....... where i can post my complaint.........

I am amazed as to WHY SUCH A BIG GLOBAL COMPANY LIKE BLACKBERRY is hiding their Email IDs of their Office incharge, etc....

This throws a very bad image and gives me a feeling that whether BLACKBERRY / RIM are Frauds.....????

Atleast now i request the Team of Black berry to contact me and sought out my issue......

[penguin3107]

BlackBerry isn't a company, it's a product.
RIM is the company.

The contact information on their website isn't difficult to find, nor is it hidden at all.
Research In Motion - Contact

Best of luck to you.

[MidnightDraven]

Originally Posted by Deepak Jain 70755

Atleast now i request the Team of Black berry to contact me and sought out my issue......

This forum isn't associated with RIM or Blackberry and cannot help you sought this issue.