[celltechy]

So I have a curve 8310. On my BlackBerry Messenger contact list it constantly displays one more contact than I really have. With my contact list expanded or condensed it says, "Contacts (5/6)". If I add a contact it would display 6/7 and if I delete one, 4/5. No matter what I do I can't find the 6th contact. What is this fraction supposed to signify? In AIM it would indicate number online/total available. If someone is unavailable on BB it just displays them that way. I searched and checked the help section. How can I find this "ghost" contact and how can I get rid of it!? It is driving me up the wall.

[mjgs1971]

No pending invites in BB messenger?

[ezrunner]

Wirelessly posted

Pending contact is my first guess

[juwaack68]

Wirelessly posted (My blond BlackBerry)

Try a battery pull. Yesterday I had mine show as "Contacts 15/14". Wierd.

I did a battery pull and it cleared up.

[rambo47]

Could it be that one of your contacts is changing his Blackberry, thus getting a new PIN and gumming up the works? I would think it would eventually straighten itself out if this is the case.

[Sith_Apprentice]

check pending
check any collapsed groups
battery pull

those are the steps i would take to resolve it at first

[John Clark]

BBMessenger has so many little bugs like that. It's a nice app but a little buggy.

[celltechy]

I don't think anyone has changed phones/pins. I don't see any pending contacts (would they be hidden somewhere?) and is the battery pull the same as a soft reset? I do those quite frequently with the reset program.

Thanks

[juwaack68]

A battery pull involves removing the battery while the device is on (for 20-30 seconds) and then putting the battery back in the device. It's also known as a 'hard reset'.

[celltechy]

Originally Posted by juwaack68

A battery pull involves removing the battery while the device is on (for 20-30 seconds) and then putting the battery back in the device. It's also known as a 'hard reset'.

I knew what a battery pull was I just wasnt sure if it had the same effect as using the soft reset program. I did it and it didnt help the BB messenger issue. This is really driving me nuts. Any other ideas?

[JSanders]

Well... according to RIM, it doesn't have the same effect.
How do I reset my BlackBerry? - BlackBerryFAQ

Some users will say that it does, and I can go both ways at times. When in doubt (and you are), pull the battery as Juwaack described.