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Old 10-27-2008, 01:59 PM   #1
apearce
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Join Date: Oct 2008
Location: UK
Model: 8310
OS: v4.2.2.14
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Default 'Keep Appointments' option is missing from the menu !

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My calendar appointments get deleted on th handheld after 2 months, and i want to extend this.

The user guide says to open the calendar, goto options / 'keep appointments' field and change the number to a higher one but it just aint there !

for calendar options i have :

initial view
enable quick entry
default reminder
snooze
start of day
end of day
first day of week
confirm delete
show free time in agenda view
show end time in agenda view
show tasks
number of entries

and thats it ??????????

HELP! i really need to keep my old appointments as a source of evidence (i.e. to prove i actually did some work
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Andrew

8310 - v4.2.2.146 (Platform 2.5.0.16)
desktop s/w:- v 4.2.2.14
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Old 10-27-2008, 02:02 PM   #2
mckinneycm
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Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
Default

Open the Calendar, then Menu > Options > General Options. It should say Keep Appointments towards the bottom.
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Old 10-27-2008, 02:07 PM   #3
soupandsandwich
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Default

Quote:
Originally Posted by apearce View Post
My calendar appointments get deleted on th handheld after 2 months, and i want to extend this.

The user guide says to open the calendar, goto options / 'keep appointments' field and change the number to a higher one but it just aint there !

for calendar options i have :

initial view
enable quick entry
default reminder
snooze
start of day
end of day
first day of week
confirm delete
show free time in agenda view
show end time in agenda view
show tasks
number of entries

and thats it ??????????

HELP! i really need to keep my old appointments as a source of evidence (i.e. to prove i actually did some work
I've encountered this issue two times... both on the 8300. (which may be unrelated to the issue, I have no idea.)

The first time, we resolved it by resending Service Books from BES to the device.

The second time, when Service Books didn't resolve the issue, we ended up upgrading the handheld OS on the device. For some reason or another, that was the only way to get the 'Keep Appointments' option back to this particular handheld.
Even a wipe/reactivation didn't bring it back. It wanted a new OS.
 
Old 10-27-2008, 02:57 PM   #4
gfrancis306
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Join Date: Aug 2007
Location: San Diego, CA
Model: 8310
OS: 4.5.0.108
PIN: 2484D2EB
Carrier: AT&T
Posts: 121
Default

just checked on my 8310 with 4.5.0.81/108 and it was right there under general options
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Old 11-03-2008, 12:18 PM   #5
apearce
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Join Date: Oct 2008
Location: UK
Model: 8310
OS: v4.2.2.14
PIN: N/A
Carrier: vodafone (uk)
Posts: 2
Default solved with a bonus !

just installed v4.5.0.55 to the phone and its solved the problem. Better yet, its improved loads of other areas of the interface, added a video camera functions etc et etc
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cheers!
Andrew

8310 - v4.2.2.146 (Platform 2.5.0.16)
desktop s/w:- v 4.2.2.14
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