[hightoy]

John Clark,

OS 4.50.55

After wipe the handheld, need or no need pull the battery reboot.

[John Clark]

What kind of wipe? Wipe of the entire OS or just a wipe of the user data?

[trishoz]

I purchased a Curve on Ebay, of course before finding out about IT policies and locked firewalls. I downloaded the policy.bin command to get rid of the IT policy when I had the 4.2 OS but ended up upgrading to the 4.5 and using the JL_Cmder's "resettofactory" command to disable the locked firewall. The only problem is that when I connect to the Desktop Manager I get the red lock and firewall enabled again. I don't know what I am doing wrong....Please help. I have a T-Mobile 8320.

[John Clark]

This is posted in my instructions above (at the bottom, in red.) You need to remove the policy.bin from your PC. Basically do the reverse of Method 2. Otherwise the DM continues to add the blank policy to your device each time you connect to DM.

[trishoz]

Thanks so much. Sorry I didn't catch that and had to ask.

[sahli]

how on heaven do I run this rresettofactory or JL_Comder..... on the blackberry? or on the start menu? no clue where to find this.....

please help

[CBR900RR]

After jl_cmder resettofactory, policy is gone under options>security options>general settings, also I can change firewall from enable to disable, but I still get two locks, one is under memory cleaning, and the second one is under options>bluetooth>device properties, is that normal?

[CBR900RR]

Find another problem, under DM backup and restore, advance, my "save email messege" are greyout and I cannot restore my backup "save messege" into the BB, I already reinstall DM and problem still there.

There is warning message on the bottom says that "I am still under wireless sync or wireless backup and are read only", how do I remove it?

[RFHavens]

Originally Posted by TroyDBrown

John,

Sorry if I missed a post. I have a new 8120 running 4.3.115. I installed BBAlerts and it did not work for my SMS messages. I noticed my FireWall was enabled with a Red lock next to it.

I followed the steps in the first post:
Note: (Added 05/03/2008) If your device has OS 4.3 or higher you can use JL_Cmder's "resettofactory" command to remove ALL IT policy, Firewall restrictions and Application Permission settings. Simply backup the device using Desktop Manager, close Desktop Manager, then run JL_Cmder and execute the "resettofactory" command. The device will wipe, then reboot leaving the OS, 3rd party apps but no data AND, best of all, NO IT policy whatsoever. When you're done, simply restore your backup and you're good to go with no policy or locked firewall.

This removed the lock. Everything now worked fine.

I restored my backup and the FireWall was enabled again with a lock and the original problem again. I am on BIS, phone is new, never been connected to a BES and shows no policies. Any ideas?

I am probably going to just follow the steps and sync and not reload the backup.

Thanks,

Troy

Just did this after two days of frustration with the firewall enabled issue. The resttofactory in jl commander is the cats meow. I am on a BB 8330 with 4.5.0.77 and it worked just fine. No battery pulls or anything. Just restored a known good backup and all is back to pre-BES.

Thanks to everyone who has contributed to this fine thread.

Robert

[Hotchanna]

I am new to bb forums and i came across your very detailed post. I am not as tech savvy as you are, so maybe the answer to my question was in there some where. anyway I would like to bypass these dam "service is not enabled for this handheld" messages when I try to sign in to AIM, Windows Messenger Live, ICQ, Yahoo and Google Talk.
Desktop Software: 4.6
Device:8100
OS:4.5.0.69
Carrier: T-Mobile
Optional Services: Unlimited email
Unlimited texting (b/c I have a sidekick on my account)

What I find strange was that I downloaded GoogleTalk from blackberry.com months ago and was using it with abandon. Then suddenly I coudn't sign-in. I know there's a way around it.

[Stefanie Nickerson]

OK i did everything that it said and i still can't make or receive calls. i can do everything else.i don't know what wrong i am mad at this phone


;

[TroyDBrown]

Originally Posted by Stefanie Nickerson

OK i did everything that it said and i still can't make or receive calls. i can do everything else.i don't know what wrong i am mad at this phone


;

You posted in remove IT policy. Are you trying to remove one?

[RFHavens]

CBR, Have you been able to remove the remaining IT Policies? My Bluetooth is fine but the memory cleaning is locked. I did the resettofactory and that did not help the memory lock. From the desktop manager 4.6.0.6 I have the following grayed out:

Certificate Summary Data
Handheld Agent
Saved Email Messages
Time Zones

The look is a bit different because of the later version of DM but mine has Computer Databases on the left side and Device Databases on the right. I am not sure if the warning message on the bottom about wireless sync is there all the time or just when a device has been setup for BES. I really did not pay attention before.

If anyone else has an idea let us know.

Thanks, Robert

[CBR900RR]

I have the Handheld Agent, Saved Email Messages, and Time Zones gray out, I am working with the BBadmin to reslove the problem, I will post back tomorrow if I get problem reslove.

Originally Posted by RFHavens

CBR, Have you been able to remove the remaining IT Policies? My Bluetooth is fine but the memory cleaning is locked. I did the resettofactory and that did not help the memory lock. From the desktop manager 4.6.0.6 I have the following grayed out:

Certificate Summary Data
Handheld Agent
Saved Email Messages
Time Zones

The look is a bit different because of the later version of DM but mine has Computer Databases on the left side and Device Databases on the right. I am not sure if the warning message on the bottom about wireless sync is there all the time or just when a device has been setup for BES. I really did not pay attention before.

If anyone else has an idea let us know.

Thanks, Robert

[peterkingowusu]

I just flashed and removed the IT Policy on an O2 Blackberry 8300 Curve. Everything is working well now. No password, no firewall. Thanks a lot.

[xelx]

hi guys!

does anybody here can tell me, why my bb doesn't sync to DM through bluetooth after resetting IT Policy? how i can back my previous IT Policy? is it any backup of previous IT Policy on my harddisk??
there's no services in the bluetooth options named DesktopConnectivity and Wireless Bypass which i has before there.
Now i can't connect to internet from my notebook through BT.

I have ITPolicy.exe, but there's no bluetooth options in the .inf file.

Dolefully..

bb 7130e \ OS 4.2

[LozGemachet]

I asked this in an other forum with no help; maybe here I'll get an answer

I have a just 3 Blackberry's and I don't need a Enterprise server etc. but I do want to add just one restriction to the phones

so my question is: the same as I'm able to put on a Blank Policy in order to remove any policy's maybe I can add a Policy the same way?
and if yes how to I get it?

All I need is the browser souled be Blocked except for OTA installations this should work.
also if possible other browsers should be blocked as well like opera etc.

if someone can send it to me I'll be very thank full.

Thank You very much

[zapcell]

It Policy removed on sucess !!!

I thanks for this sw uploaded, for friends.


Zapcell.

[wrhfinancial]

I asked our IT department a few days ago to take the IT policy off
The guy said I don't know how to do it
Luckily I did not accept his weak response
Thanks for helping me take the IT policy off

Wayne

[jerseyboy]

Thank you, John Clark; worked like a charm.