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Old 03-10-2011, 10:26 AM   #1
james_ryan79
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Default unable to store the application due to the directory permissions

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I recently setup a network share to begin administrating java apps on our blackberries. I created the share and added it under Software management in the Component view. Now I go through "Add or update applications" to add the java app, and when I click "Publish application" I receive the following error:

"The BlackBerry Administration Service was unable to store the application due to the directory permissions on the application network share. Please change these permissions"

The BESadmin account has full access to the folder and the share. Do I need to add another account? Do I need to resart a service after the setup? Or do I need to do something else to fix this?

Thanks

Last edited by james_ryan79; 03-10-2011 at 10:27 AM..
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Old 03-10-2011, 11:39 AM   #2
freakinvibe
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Default Re: unable to store the application due to the directory permissions

From the manual:

Quote:
Create a shared network folder on the network that hosts the BlackBerry® Enterprise Server. This shared network folder must not be the same network share location that is used for BlackBerry® Device Software, and it must not be located in <drive>:\Program Files\Common Files\Research In Motion.

The administration accounts that you use for the BlackBerry Administration Service must have write permissions for the shared network folder. The administration accounts that run the BlackBerry Administration Service Application Server service must have write permissions for the shared network folder. BlackBerry devices and the computers that host the BlackBerry Enterprise Server instances must have access to the shared network folder.
Is your BAS service running with the BESAdmin account? Are you logging into BAS with the BESAdmin account?

Last edited by freakinvibe; 03-10-2011 at 11:40 AM..
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