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Old 08-08-2011, 03:00 AM   #1
JimTrouble
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Default How to track Blackberry handheld

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Hi
is there a way I can track which country a Blackberry user is in?
I hjave assigned a static agent to the user in question but the call logs arent giving me the info i need to geographically place the user?
Any help would be very appreciated
Thanks!
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Old 08-08-2011, 07:08 AM   #2
dc/dc
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Default Re: How to track Blackberry handheld

Yes. If you own the person's mobile, look at the the bill from the service provider (should be doable online) and see what country or countries in which they have roamed.
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Old 08-10-2011, 11:58 PM   #3
knottyrope
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Default Re: How to track Blackberry handheld

there is a way in BES to do this

but it is not perfect

we use telenav track
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