Are you using a BES? If so, go into the Properties page of a user in Blackberry Manager, click on the Redirection tab, and make sure "Don't save outgoing messages from the handheld in "Sent Items" is UNchecked. (This is for BES 4.0)
I can't remember if this option existed in 3.6, but if you are using 3.6 BES, go to Desktop Manager. click on Redirector Settings, click on Advanced, and there is an option to "Save copy in Sent Folder". Make sure it is checked.
Hope this helps!
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Nothin' but the BES
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