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Old 10-03-2009, 07:06 PM   #1
pkohn
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Is there an application that will backup your Profiles so that after you update the O.S. or it gets corrupted you can recover your profiles and won't have to spend time manually resetting them?
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Old 10-03-2009, 07:37 PM   #2
kirrinjones
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As far as I know, when you use the DM to do a back, your profile setup is also backup, when you do a content store.
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Old 10-03-2009, 07:55 PM   #3
pkohn
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At least when I tried, it restored the general profiles but not my specific settings. When my profile file got corrupted (thanks to WSJ Reader) I had to redo my specific settings. Also, every time I update the O.S., I have to redo my specific settings.
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Old 10-04-2009, 07:42 AM   #4
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Don't know what to tell you there. I have never had that problem and I have gone through at least 7 OS upgrades and I've always gotten back my profile settings from the backup. Even my most recent upgrade from 4.6 to 5.0 OS.
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Old 10-04-2009, 07:52 PM   #5
pkohn
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Maybe there is hope. I have done 2 OS upgrades on my Curve and both times I had to redo my profiles. Also, after I deleted WSJ reader I could not recover my profiles from backups and had to manually redo them.
I don't plan on doing anymore upgrades until after I switch to the Blackberry Onyx when it comes out. Hopefully my Curve won't get corrupted again before then and when I transfer devices my profiles with transfer over.
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Old 10-05-2009, 04:34 PM   #6
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In the past I would not have troubles with profiles during OS upgrades, but now I do.

My theory is that during the OS upgrade, while all 3rd party applications do get reinstalled, those apps that inject themselves into Options and from there, into Profiles seem to cause a problem.

What I write now is not proven fact, just a personal theory. I have BerryBuzz, and SmartAlerts installed. These apps, when first downloaded and the icons clicked for the first time, install themselves into your Options. From there, you configure your various filters, etc. and while you do so, entries are being created in Profiles.

Now, when an OS upgrade occurs, your 3rd party apps and settings are backed up and restored, but my theory is that the Profiles restored fail a validation check against an as-yet unconfigured app. What I mean by this, is if you set up a SmartAlerts filter for say, "Email from Johnny", an entry is created in Profiles called "SmartAlerts - Email from Johnny". But when you upgrade or downgrade OS's, when the profiles are restored, there is no "Email from Johnny" filter in SmartAlerts, because it, like most other 3rd party apps, loses it's settings. So now there is no filter, and no corresponding entry in Profiles, and so the restore of your pre-OS-upgrade Profiles fails some sort of validation check against your post-OS-upgrade Profiles. Call it a field mismatch, if you will. And so default settings are used instead of possibly corrupted settings.

Again, it's only a theory and not proven.
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Old 10-05-2009, 06:00 PM   #7
pkohn
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Your theory makes sense to me and explains why one person may be able to recover profiles while another can not. It sure would be nice to have an application that could backup the profiles.
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