Originally Posted by almach1
what sucks i think T-Mo might be punks about this. They might say something like, "we can't let you out of your contract because you can succesfully make and receive calls". Yeah, if i don't touch my phone.
will they let me out of it for a reason like this?
I have this exact same problem in my room. I also have service with TMO and for some reason, my room just gets really crappy service. Using your example, I have to keep the phone is one place in order for the phone to have service, once I move it, to call/txt/mess around with settings, I eventually lose service and the "searching" goes for like a minute or two. I think it just has to do with the combination of TMO not having the greatest service in my area and my room since its somewhat underground. As far as Cingular, they have exceptional coverage, and thats what their known for.
If you plan on leaving TMO due to this, I would simply explain your issue and explain how most of your usage in done in the office (where you dont get consistent service) and they might be able to work with you. It would all depend on the history you have with the company and how much longer you have on your contract. I would in Customer Service for Cingular so I'm familiar at what they look at.