[dreebug]

hi everyone. i just recently bought a javelin from Singapore. Its an export set which i checked (T-Mobile UK). I have already called Singtel n activated my bb services but the gprs is still in lowercase! and also, when i registered my imei and pin, its say 'invalid format'. my friends had no problems with export set phones but i cant seem to make it work! is my phone considered locked by T-mobile?? any helpppp?!??!!

btw i can call/text normally. just the BIS and gprs thingy!!!

[mjgs1971]

Welcome to BB Forums!

Since you are able to use the device (text and call), then the unit is not locked to T-Mobile.

Have you tried re-entering your PIN and IMEI numbers in your BIS website?

[dreebug]

yea i did and it still says invalid format! :(((

[vinmontRD]

@dreegug -

Other than entering your PIN and IMEI on the website, had you notified SingTel about the PIN and IMEI? I would try calling them to verify that they're aware of this, and also ask if they can determine if the phone is shown as "locked" to T-Mobile still. You also want to be certain, for example, that the PIN wasn't somehow listed at RIM as belonging to a stolen device.

My guess is, that once you've made sure the number isn't locked or blacklisted, and once you've verified that Singtel has your PIN and IMEI associated with your account -- AND the account is properly provisioned for BIS and Internet support, you'll be fine. After you've done all this, I'd see what version of the OS you have loaded. My recommendation would be to locate a copy of 4.6.1.250 and load that up. In my opinion, it's the best of the production level OS's available for the 8900 as of today (some prefer 231, but I like 250!).