BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 02-10-2012, 01:06 PM   #1
tom2112
Knows Where the Search Button Is
 
tom2112's Avatar
 
Join Date: Jan 2006
Location: Sharon, PA
Model: 8310
Carrier: Verizon
Posts: 44
Default Releasing a BES user into the wild..?

Please Login to Remove!

We have BES Express v5.0.1.4 linked to our corporate exchange 2007 system. We allow users who have personal (not owned by the company) Blackberries to connect to our BES so that they can sync up their work contacts and calendars to their phone, as well as have the advantage of push email.

That's it. We don't push policies or security to the BBs, and we try to be as non-invasive as possible. Frankly we have a very small number of people using this - maybe 20 people out of our 6500 user-base.

Anyway, we have one of those 20 people leaving the company. I'm wondering what the impact to her phone will be when I disable her BES account. Is there anything I need to do to her handset (or on my BES server) to release her blackberry from enterprise control?

I just don't want the user to have hassles with their phone when they want to set it up with their own BIS email account down the road.

Thanks in advance,
Tom
Offline  
Old 02-10-2012, 01:12 PM   #2
jsconyers
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
Default Re: Releasing a BES user into the wild..?

This all depends on your personal device policy. If you remover her BES account, the only thing she will notice is that she is no longer getting email or PIM updates. The default IT policy will still be on the device.

However, all of your company's data will be on her device and out of your control. This is a concern for a lot of companies and that's why they have the user sign a waiver of sorts stating that if they leave the company, the company has the right to wipe their data off of their phone.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 02-10-2012, 01:13 PM   #3
DarthBBerry
Wireless Sith Lord
 
DarthBBerry's Avatar
 
Join Date: Jan 2007
Location: Online
Model: iOS 6
Carrier: Verizon x2
Posts: 1,458
Default Re: Releasing a BES user into the wild..?

With 5.0.1 and Device OS of 5 or less, you really don't have many options.
You can rely on the user to remove the BES Service books from the device or you can wipe the device via the BES.
__________________
DarthBBerry
6-Time BlackBerry World Champion (2007-2012)
BlackBerry® Certified Support Specialist v5.0
BlackBerry® Certified System Administrator v5.0
Offline  
Old 02-10-2012, 01:16 PM   #4
fadmin
BlackBerry Extraordinaire
 
Join Date: Mar 2007
Model: Z10
OS: 10.1.0.19
Carrier: Fido
Posts: 1,068
Default Re: Releasing a BES user into the wild..?

Even if you don't do anything with a policies, a Default policy will be applied to a user. That should not prevent user to setup BIS email but would be better off if device is wiped to factory default but that would remove all data along with it.
Offline  
Old 02-10-2012, 03:22 PM   #5
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default Re: Releasing a BES user into the wild..?

I would upgrade to SP3 for teh use of BlackBerry Balance, then you only wipe out the bussiness email and the user data will o be affected. This is only on newer devices with OS 6 and and certain min version needed.

BlackBerry - BlackBerry Balance Technology Separates Personal from Business Information - US
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Releasing a BES user into the wild..?
Thread Thread Starter Forum Replies Last Post
CDO errors with a single user after using IEMSTest.exe while other users are fine. Sam99 BES Admin Corner 1 08-30-2011 09:18 AM
Error - Problem adding user to BES Instance X. Error Code: -21 (User does not exist) quentin BES Admin Corner 3 09-13-2007 09:15 AM
BES user initializing...Help? froissart General BlackBerry Discussion 3 08-17-2007 04:58 PM
BES for Domino 4.0 SP4 - Coming Soon jibi BES Admin Corner 0 03-01-2006 11:29 AM


GE Voltage Stabilizer 10 KVA Transformer Pri 175-235/190-260/380-520 Sec 120/240 picture

GE Voltage Stabilizer 10 KVA Transformer Pri 175-235/190-260/380-520 Sec 120/240

$648.00



74563176002 LG/LS MOTOR VOLTAGE AC/DC 125V CURRENT 3.0A NEW picture

74563176002 LG/LS MOTOR VOLTAGE AC/DC 125V CURRENT 3.0A NEW

$1575.00



Phoenix Contact Voltage Distribution Block Part No. 2315269 picture

Phoenix Contact Voltage Distribution Block Part No. 2315269

$30.00



Sola Constant Voltage Transformer; 95-130-190-260; 120V 60Hz picture

Sola Constant Voltage Transformer; 95-130-190-260; 120V 60Hz

$1200.00



Voltage Electricity Tester Volt Detector Test Pen AC Non-Contact Sensor 90-1000V picture

Voltage Electricity Tester Volt Detector Test Pen AC Non-Contact Sensor 90-1000V

$14.99



Voltage Electricity Tester Volt Detector Test Pen 12-1000V AC Non-Contact 2-PACK picture

Voltage Electricity Tester Volt Detector Test Pen 12-1000V AC Non-Contact 2-PACK

$15.95







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.