BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-24-2011, 08:33 AM   #1
Vpeyrard
New Member
 
Join Date: Mar 2011
Model: 9000
PIN: N/A
Carrier: swisscom
Posts: 3
Default Non-Redirected folders are visible !

Please Login to Remove!

Hello,

We are using BES in version 4.1.6.
Some users have reported the following isue (that I have reproduced with our test device):
If we choose not to redirect a number of outlook folders from the BES Manager, the emails contained in those folders are not visible from the blackberry device - which is correct, however the folder themselves are visible in the folder list.
Some of our users complain that this is a confidentiality issue for them.

Could anyone provide assistance in troubleshooting, I am quite the beginner with Blackberry.

MAny thanks,
V.
Offline  
Old 03-24-2011, 09:02 AM   #2
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default Re: Non-Redirected folders are visible !

I dont know your MR version but this might be it if not on MR7

KB18549-Inbox folder redirection is randomly disabled for BlackBerry smartphone users resulting in them being unable to receive
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 03-24-2011, 09:13 AM   #3
Vpeyrard
New Member
 
Join Date: Mar 2011
Model: 9000
PIN: N/A
Carrier: swisscom
Posts: 3
Default Re: Non-Redirected folders are visible !

Hello,

Thanks for your reply, but this does not seem to fit our symptoms.
I'll try to state them for clarity's sake:
Folder redirection does work for those folders that we want to redirect to the blackberry devices.
However, for those that we do not wish to redirect:
1- emails contained in the folders are not redirected, which is expected behaviour
2 - folders themsemves are visible, which I beliveve is not normal, as we'd want them to be hidden.

Thx again,
V.
Offline  
Old 03-25-2011, 02:03 AM   #4
freakinvibe
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: Class
PIN: N/A
Carrier: Swisscom
Posts: 1,616
Default Re: Non-Redirected folders are visible !

Folders that you do no not have re-directed are still visible. There is no way to make them invisible.

Why is that a confidentiality issue? If a users sees them on Outlook, why shouldn't he see it on the Blackberry?
Offline  
Old 03-28-2011, 04:21 PM   #5
TargetIT
CrackBerry Addict
 
Join Date: Jan 2008
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 709
Default Re: Non-Redirected folders are visible !

What if you name the folder "Reasons I'm going to fire Bob" and then the BB lands in Bob's hands?
Offline  
Old 03-29-2011, 03:09 AM   #6
Vpeyrard
New Member
 
Join Date: Mar 2011
Model: 9000
PIN: N/A
Carrier: swisscom
Posts: 3
Default Re: Non-Redirected folders are visible !

Something like that...
Offline  
Old 03-29-2011, 04:02 AM   #7
freakinvibe
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: Class
PIN: N/A
Carrier: Swisscom
Posts: 1,616
Default Re: Non-Redirected folders are visible !

My BB never lands in anybody else's hands and it is password-protected. In addition you can only see the folders if you go to the menu and chose "View Folders".

And what if Bob looks on your screen while you work in Outlook, which is more likely than Bob getting your device.
Offline  
Old 03-29-2011, 10:50 AM   #8
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default Re: Non-Redirected folders are visible !

move all folders to a personal folder file, then BES cant see them.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Non-Redirected folders are visible !
Thread Thread Starter Forum Replies Last Post
BMS - Number of Redirected Folders JavaJunkee BES Admin Corner 3 12-08-2010 06:15 PM
Public Folder Sync BES5 / Device v5 chrapojr BES Admin Corner 5 04-16-2010 10:50 AM
New to BES, redirected folders not working roveer BES Admin Corner 1 06-23-2008 09:35 PM
Outlook Sub Folders (not personal folders) are NOT in Sync with my Blackberry raj19111 General Legacy Device Discussion 6 03-24-2008 09:41 PM
Folders deej General BlackBerry Discussion 3 05-19-2006 12:14 PM


NETWORK INSTRUMENT GIGASTOR- 2U (2X) XEON E5-2630- 64 GB PC3 RAM picture

NETWORK INSTRUMENT GIGASTOR- 2U (2X) XEON E5-2630- 64 GB PC3 RAM

$356.99



Trenton 92-506313-XXX W/ 2x Intel Xeon Processors & 4GB DDR2 RAM picture

Trenton 92-506313-XXX W/ 2x Intel Xeon Processors & 4GB DDR2 RAM

$285.99



TYAN S5387-EFI EATX DUAL XEON LGA 771 SERVER MOTHERBOARD 2GBE 500P GFX SATA RAID picture

TYAN S5387-EFI EATX DUAL XEON LGA 771 SERVER MOTHERBOARD 2GBE 500P GFX SATA RAID

$150.00



POSEIDON XEON D-1500 PRODRIVE TECH BOX picture

POSEIDON XEON D-1500 PRODRIVE TECH BOX

$500.00



10 PCS HP Xeon E5 V4 CPU Cage Clip Cover Bracket Holder for DL380 G9 DL360 G9 picture

10 PCS HP Xeon E5 V4 CPU Cage Clip Cover Bracket Holder for DL380 G9 DL360 G9

$28.08



Dell Precision T3500 Desktop 12GB Ram Intel Xeon 3.07GHz (NO OPERATING SYSTEM) picture

Dell Precision T3500 Desktop 12GB Ram Intel Xeon 3.07GHz (NO OPERATING SYSTEM)

$209.97







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.