We are using BES in version 4.1.6.
Some users have reported the following isue (that I have reproduced with our test device):
If we choose not to redirect a number of outlook folders from the BES Manager, the emails contained in those folders are not visible from the blackberry device - which is correct, however the folder themselves are visible in the folder list.
Some of our users complain that this is a confidentiality issue for them.
Could anyone provide assistance in troubleshooting, I am quite the beginner with Blackberry.
Thanks for your reply, but this does not seem to fit our symptoms.
I'll try to state them for clarity's sake:
Folder redirection does work for those folders that we want to redirect to the blackberry devices.
However, for those that we do not wish to redirect:
1- emails contained in the folders are not redirected, which is expected behaviour
2 - folders themsemves are visible, which I beliveve is not normal, as we'd want them to be hidden.
My BB never lands in anybody else's hands and it is password-protected. In addition you can only see the folders if you go to the menu and chose "View Folders".
And what if Bob looks on your screen while you work in Outlook, which is more likely than Bob getting your device.