I just recently purchased the Blackberry Storm with a new VZW voice and data plan. They told me to come back a few days afterwards to update the firmware. I did so and noticed the OS to be working much more quickly.
However, on the menu screen, the "Options" button (when clicked) does not proceed to any other screen. I remembered the option to either change the wallpaper, adjust the # of icon rows to have on the main portrait screen, etc., but I couldn't find it for the longest time before I realized the "Options" link on the menu page wasn't working.
I'm planning on bringing my Storm to a VZW store sometime this week but just wondered if anyone experienced a similar problem. Also, I've been noticing the phone still lags at certain times.
Any suggestions or help? I'm wondering what options I have with Verizon since this seems to be a technical issue with the phone (maybe they will give me a replacement-new phone/re-install the software(?).