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Old 08-14-2013, 05:52 AM   #1
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Join Date: Aug 2013
Model: p9981
PIN: 2aa3019e
Carrier: vodapone
Posts: 1
Default having troubles with my new blackberry p9981

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last week i got the p9981 it was working fine until i updated the bbm which was prompted to me in the blackberry world. after the update the bbm app just disappeared, i deleted it and tried to install it again but the problem still persisted. i did some research online and downloaded the old bum version 6. after doing so my bbm was working but i was unable to add any one nor could anyone add me, it was showing in the pending requests. i have lost all my contacts and i have tried to re add them but is not working. when someone tries to send me a bbm it shows with a x which means it is not sending. it would be kind if someone could assist me with the problem.
Old 08-14-2013, 06:11 AM   #2
Thumbs Must Hurt
Join Date: Mar 2013
Model: 9700
Carrier: AT&T-US
Posts: 134
Default Re: having troubles with my new blackberry p9981

Verify your services are correctly provisioned for BBM.Send a PIN message to the contact to verify the PIN delivery status.
Old 08-14-2013, 05:02 PM   #3
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Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: having troubles with my new blackberry p9981

Resend service books and do a battery pull.
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