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Old 02-23-2010, 02:35 PM   #1
adityanag
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Default 9700 shows incorrect call info

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Hi,

I have a 9700 running the OS in my profile.

Sometimes, when I get a call, the caller ID shows the number of the previous caller! When I pick up, it changes to the correct ID. This is NOT a network issue, since my SIM card works perfectly in a Nokia 6233 and E63.

It's irritating to say the least, cause you pick up thinking you're talking to your girlfriend, but it's actually your mom, or vice versa

It's also intermittent. Happens maybe 6-10 times a day. Rest of the time, works fine. I've done the usual, battery pull, reset etc. I don't have too many apps, and my apps are just GPS, browser, and some news apps, nothing to do with the phone logs.

Anyone else noticed this?
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Old 02-23-2010, 11:39 PM   #2
trax95008
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i know someone with a similar problem. when receiving a call, it will pick a random name from the phone book to display as the caller id. it only happens once every few days though. they are running .442 i hope someone figures out the problem. i am running .442 also and have never experienced the problem
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Old 02-23-2010, 11:45 PM   #3
adityanag
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Wirelessly posted

Yeah, I hope the next OS fixes this.
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Old 02-23-2010, 11:46 PM   #4
JSanders
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Do you have your contacts on both the SIM card and in your Address book?
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Old 02-24-2010, 01:44 AM   #5
Wattsoft
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I have the problem, my contacts are all in the adress book.
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Old 02-24-2010, 02:04 AM   #6
adityanag
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All in the address book, nothing in the SIM
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Old 02-24-2010, 04:13 AM   #7
akc786
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I'm also experiencing the same problem.

It's a bug in this OS 442, it wasn't on OS.423

Hope the next OS release will solw this issue.
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Old 02-24-2010, 09:14 PM   #8
trax95008
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actually i need to make a correction. my friend who is having this problem is actually running .423 and NOT .442 like i said earlier. now that it has been seen on multiple OS's, i wonder if its a "format" issue similar to the sms bug
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Old 02-25-2010, 02:40 AM   #9
Howard S.
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I'm wondering if it's not some third party app possibly causing a conflict.
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Old 02-25-2010, 03:04 AM   #10
adityanag
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Well, here's a list of my apps. Let's see if we have an app in common:

1. Bolt
2. Weatherbug
3. WorldMate Live
4. Engadget App
5. MidpSSH
6. Google Sync
7. GPSed
8. Trekbuddy
9.Mobicast from Cricinfo/ESPN
10. Gmail
11. Berrytorch
12. Shazam
13. Opera Mini
14. Evernote
15. BerryBlab
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Old 02-25-2010, 07:07 AM   #11
abbs
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Default Where were you all two weeks ago...

when I posted this problem? http://www.blackberryforums.com/gene...ller-info.html

Troubleshooted with TMO and in the end they sent me a new phone (out of warranty) with .423. So far haven't seen any caller id issues.


No apps in common.

Last edited by abbs; 02-25-2010 at 07:11 AM..
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Old 02-25-2010, 09:48 AM   #12
adityanag
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Hmm two weeks ago, I was reading lots of sci-fi

still, jokes aside, good to know that it's not an app issue... here's hoping that the next OS update fixes this!
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Old 02-25-2010, 04:18 PM   #13
ari79
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I'll join the club with this problem. My sister and I both experience this problem.

Now we answer the phone, wait for it to say connected and show the correct person then say hello
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Old 02-26-2010, 01:44 AM   #14
Wattsoft
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No apps in common.
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Old 02-26-2010, 08:15 AM   #15
nyacorn
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Default same problem

i reported this here (somewhere) a month ago...with 423 and it stayed with 442; at the time only one other person said they had a similar problem so i thought it was my phone...after days with tmobile they replaced the phone but the problem still exists...been waiting for an update and hoping that it will fix this annoying problem...
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Old 03-01-2010, 11:45 AM   #16
peterjmc
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Google sync w/contacts ruined all my contacts. This might be where your problem is?

I went to enable the contacts sync and it proceeded to create duplicates, and then quadruples, and octuplets. Not only did it makes many copies of the same entries but then it decided to merge contacts with each other. So Jane Doe had the number and email address of Joe Blow.
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Old 03-01-2010, 05:50 PM   #17
adityanag
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Wirelessly posted

Nope, my contact list is fine. Also, it only shows the incorrect info before I answer. Once I take the call, it suddenly switches to the correct ID
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Old 03-03-2010, 04:14 AM   #18
callcom
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Running .442 and have experienced this issue a couple of times myself. This OS has been extremely stable, and this is the only quirk that I have experienced with it.
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Old 03-04-2010, 10:04 PM   #19
abbs
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Default So received my new .423 bb...

used .423 for about a week and a half no issues. Upgraded to latested OS and within a day had the same caller id issues.

Will try and downgrade to see if I get same results.
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Old 03-07-2010, 06:15 AM   #20
adityanag
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Ok, I've upgrade to .536 and haven't had this issue yet. It's only been a day, but I'll update if I see it again.
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