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Old 01-04-2011, 06:48 PM   #1
ultracyclist
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Question BB will not sync calender

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I cannot sync my microsoft outlook calender to my BB.
I am getting error #4238.The device cannot access the calender.

I have reset the sync instructions twice.
your thoughts?

TIA
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Old 01-05-2011, 08:02 AM   #2
DyMndSkiR
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Default Re: BB will not sync calender

Are you using the newest version of Desktop Manager? What calendar program are you trying to sync with? If it is Outlook, what version of Office is it? 2010 32-bit or 64-bit? 2007?

We need a lot more details to try and help.
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Old 01-05-2011, 03:59 PM   #3
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Default Re: BB will not sync calender

Desk Manager: 5.1.0.28 11/09

Outlook 2007

Sorry for the confusion. I am not much of a techie.
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Old 01-06-2011, 10:44 AM   #4
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Default Re: BB will not sync calender

There were some issues with earlier versions of the Desktop manager & later versions of Outlook. Couple that with OS6.... Well the stars may not all align.

Use the latest version 6 of the Desktop manager. I had problems with several of the prior versions of 6. The latest one solved a number of issues for me.
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Old 01-06-2011, 03:56 PM   #5
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Talking Re: BB will not sync calender

Thank you doubletap.
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Old 01-06-2011, 04:49 PM   #6
aiharkness
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Default Re: BB will not sync calender

Is there anything else to the error message besided the number? Have you googled the error along with suitable key words (... blackberry desktop manager software Outlook ...)?

Are you seeing the error message while desktop manager is processing calendar?

For what it's worth, when desktop manager errors out on a data base, it is usually because the data base is corrupt, or in the case of calendar or address book, because there is an empty record, or an exceptionally long or complex note, that sort of thing.

You might look at your calendar on the computer. Change the view so that you are looking at rows and columns, like a spreadsheet. Then visually scan and look for anything that stands out (like an empty row, weird characters....). Be suspicious of any long notes. Edit accordingly, then try sync'ing again.
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