[AJBRUCIE]

Hi,

I have just received a blackberry 8900 curve (v4.6.1.206 platform 4.2.0.102) from my employer on the Orange UK network. It’s absolutely great apart from one frustrating problem. I can’t get the blackberry maps (v4.6.1) to work.

I can activate the GPS and it picks up satellites no problem but doesn’t download any data (just displays the diagonal lines). I have even downloaded the Google maps (v3.0.2) application and when this is loaded it states ‘Network Unavailable’. This doesn’t change even if I connected via WiFi. I have since downloaded Google mobile app and this displays a states it can’t connect to the internet when it’s selected.

I’m connected via BES for work emails, calendar, contact, task wireless sync. I presume this means I have a data connection and even my IT dept don’t understand why the maps don’t work and they have also contacted Orange about it, who haven’t helped either!

I can access the internet via the browser and surf with no limitations. I’m not sure if it means anything but my TCP settings are set at:

APN settings enabled (checked)
APN: orangeinternet
APN authentication enabled (unchecked)
Username for ANP (blank)
Password for ANP (blank)

Can anyone suggest a possible fix before my Blackberry ends up out of the window?

[tsac]

It seems you may have a restriction in the IT.policy settings. BB Maps works very well. My employeer blocks BB maps but allows Google for some reason. I would check with the people who control the BB. IT Policys can drive you crazy with restrictions.

Welcom to the forums.

[tsac]

You might also search this forum for other reasons and also look in the BES section for some info, again good luck

[Dubdub]

Does GoogleMaps work?

[AJBRUCIE]

No, Google maps don't work either. It states Network Unavailable

[takeshi]

Try removing the TCP settings and see if that makes any difference.

[AJBRUCIE]

Removing the settings makes no difference either.

Thanks for the suggestion