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11-30-2009, 09:59 AM
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#1
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Can you please check if you have this option
Please Login to Remove!
My "Main Message List Settings" is missing. Can you please check:
MESSAGES-->OPTION--> Main Message List Settings
is it there? not in mine , and cannot separate BEs mails from BIS accounts..
If yes, which OS version are you running? should I upgrade from 296 to 344?
Thanks!!!!
JR
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11-30-2009, 10:31 AM
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#2
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Thumbs Must Hurt
Join Date: May 2007
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 99
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I don't have that setting either - I have General Options though. But I'm BIS not BES ...
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11-30-2009, 10:37 AM
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#3
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Quote:
Originally Posted by jimroe
I don't have that setting either - I have General Options though. But I'm BIS not BES ...
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Thanks jimroe, I think this option is only for BIS&BES activations, so you can separate corporate than personal e-mails.
It's mentioned in the user Guide page 81.
Hide messages from specific email accounts from the main messages application
1.On the Home screen, click the Messages icon.
2.Press the Menu key.
3.Click Options.
4.Click Main Message List Settings.
5.In the Email Accounts section, select the check box beside one or more email accounts.
6.Press the Menu key.
7.Click Save
JR
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11-30-2009, 12:17 PM
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#4
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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That options is present on some OS 5 builds, not all.
For instance, on the Storm, it was not present on .314, but is on .328
It is not present on the Storm2, .306 or .341
Here's an image of what it looks like, below:
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11-30-2009, 12:26 PM
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#5
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Quote:
Originally Posted by JSanders
That options is present on some OS 5 builds, not all.
For instance, on the Storm, it was not present on .314, but is on .328
It is not present on the Storm2, .306 or .341
Here's an image of what it looks like, below:
http://supportforums.blackberry.com/...v=mpbl-1&px=-1
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Same as in the other forum:
t's a very useful and necesary function and it's also mentioned in the user Guide, why it's not in all platforms?
SHould I upgrade from .296 to .351 to get it?
I need to separate personal emails from messages icon.
thanks fro helping.
JR
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11-30-2009, 12:31 PM
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#6
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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Doesn't your personal emails have their own icon as well? Just hide the messages icon.
Here's a link on how to create a folder for just BES emails:
View Document
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11-30-2009, 12:33 PM
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#7
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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Yep, same answer in both forums, because you asked the same question in both forum
I don't know if this feature is in .351, you will have to load it to see if it is, or wait and see if someone here answers.
My point is that a certain "number" or level of release doesn't mean it will in the OS.
And meanwhile, there are at least two other options to get the BES mail separated from the messages icon:
1. Ask your BES Admin to push the BES mail folder to you:
Read http://www.blackberry.com/btsc/KB12610
2. Get the third party app for doing so
Empower Work Folder for Blackberry BES
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11-30-2009, 12:40 PM
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#8
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Thanks for the answers....
I think it's much more easier to do it with the missing option, still do not understand why it's only in some devices...
will try to update to the new version, if I check for new version thru the BB it says there's nothing to update... should I force it downloading the .351 from here?
Thanks,
JR
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11-30-2009, 12:41 PM
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#9
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Talking BlackBerry Encyclopedia
Join Date: Oct 2007
Location: fort hood
Model: 9900
OS: 7.1
PIN: 2800d27f
Carrier: tmobile
Posts: 327
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i have it on .351
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11-30-2009, 12:43 PM
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#10
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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Force? I don't know how to force an upgrade. It either upgrades or not, if you follow the instructions in the Sticky note.
I don't understand why it is in some OS releases, either. But maybe it's just one of those things that is above my level of understanding :(
Likely reason? RIM just doesn't yet have the right hand knowing what is happening with the left hand.
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11-30-2009, 12:44 PM
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#11
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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Quote:
Originally Posted by lovescakemix
i have it on .351
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There you go.
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11-30-2009, 12:47 PM
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#12
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Quote:
Originally Posted by JSanders
Force? I don't know how to force an upgrade. It either upgrades or not, if you follow the instructions in the Sticky note.
I don't understand why it is in some OS releases, either. But maybe it's just one of those things that is above my level of understanding :(
Likely reason? RIM just doesn't yet have the right hand knowing what is happening with the left hand.
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Thanks for your help JSanders!
by force I was trying to say that I must update "manually", because using Desktop update or wireless update there's no updates available... and I'm afraid making a mistake doing it manually...
will try and let you know. About RIM, it's mentioned in the USER GUIDE I've read from beggining to the very end, so this is why I do not understant it's not there...
Thanks
JR
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11-30-2009, 12:50 PM
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#13
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Talking BlackBerry Encyclopedia
Join Date: Oct 2007
Location: fort hood
Model: 9900
OS: 7.1
PIN: 2800d27f
Carrier: tmobile
Posts: 327
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i think it replaces the seperate sms and email option because i no longer have that
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11-30-2009, 12:53 PM
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#14
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Quote:
Originally Posted by lovescakemix
i think it replaces the seperate sms and email option because i no longer have that
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Thanks!
I don't know if update to .351 manualy or wait for the auto update via Advanced Options - Wireless update when available
(sorry I'm a newby in BB world)
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11-30-2009, 12:55 PM
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#15
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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Just follow the update instructions and you'll be fine.
The only way you'll be able to update via the Wireless Update is if your carrier releases a new version.
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11-30-2009, 01:01 PM
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#16
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Quote:
Originally Posted by mckinneycm
Just follow the update instructions and you'll be fine.
The only way you'll be able to update via the Wireless Update is if your carrier releases a new version.
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Thank you for encourage me!
by the way, what's "Rogers Wireless Inc" ? Am I in that "team" ? My BB is an AT&T unlocked and I'm using it with local carrier.
will I have to configure BES again?
Again, thanks to all,
JR
Last edited by juanroo; 11-30-2009 at 01:03 PM..
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11-30-2009, 01:12 PM
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#17
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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If you are using an AT&T device unlocked with your carrier, then you won't be able to do the wireless upgrade anyway. It must be a device that is branded by your carrier, running an OS that your carrier releases.
Yes, you will have to reactivate on your BES once you upgrade.
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11-30-2009, 02:09 PM
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#18
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Thnak you all for helping me. Will be back with resultas as soon as I update the OS (tonight I think).
JR
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11-30-2009, 02:40 PM
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#19
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Thumbs Must Hurt
Join Date: May 2007
Model: 9800
OS: OS 6
PIN: N/A
Carrier: ATT Wireless
Posts: 98
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I have the Main Message List Settings, 0.351 on my 9700 too.
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12-01-2009, 05:13 AM
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#20
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Knows Where the Search Button Is
Join Date: Nov 2009
Model: 9700
PIN: N/A
Carrier: Claro
Posts: 15
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Thank you all for help!. Finally I did the update and guess...
YES!!! The Main Message List Settings is there! I was worried bec' I didn't know if, when connecting the phone for updating should I pick Mass Storage... I didi that way.
Everythong worked perfectly.
again, thanks for helping.
Juan
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